Yolanda Polk
Fairburn,Georgia
Summary
Experienced Talent Acquisition Manager with over 7 years of recruitment expertise, including leadership roles within fast-paced environments. Proven track record in developing and executing innovative recruitment strategies, optimizing talent pipelines, and enhancing employer branding to attract top talent. Adept at managing full-cycle recruitment processes for professional, technical, and skilled trades roles. Recognized for effective team leadership, strategic partnerships, and a commitment to diversity and inclusion.
Overview
13
13
years of professional experience
Work History
Talent Acquisition Manager
ABM Industries
Atlanta, GA
09.2021 - Current
- Lead a high-performing team of 20 recruiters across multiple regions, overseeing full-cycle recruitment for frontline, professional, and skilled trade roles nationwide.
- Develop and execute regional recruiting strategies aligned with business growth, ensuring optimal staffing levels and readiness for new market expansions.
- Oversee full-cycle recruitment for frontline, professional, leadership, technical, and skilled trades positions, ensuring a positive candidate experience and seamless onboarding process.
- Partner with senior leadership and regional business units to forecast hiring needs, implement scalable recruitment plans, and support long-term workforce planning.
- Manage the workload distribution among recruiters, optimizing team efficiency to consistently meet KPIs.
- Drive employer branding initiatives to position ABM as a top employer, increasing candidate engagement and quality.
- Lead recruitment planning and execution for high-volume hiring events and new location openings, ensuring seamless onboarding and staffing success.
- Lead, mentor, and develop a high-performing recruiting team, fostering a culture of continuous improvement and professional growth.
- Leverage recruiting software, applicant tracking systems (ATS), and other HR technologies to streamline recruitment processes.
- Key Achievements:
- Launched Regional Recruiting Strategy: Designed and implemented a region-specific recruiting model that improved time-to-fill by 25% and increased candidate quality across key markets.
- New Market Expansion Support: Successfully led recruiting efforts for multiple new site launches, ensuring 100% staffing on Day 1 through targeted sourcing and community partnerships.
- Built Scalable Talent Infrastructure: Developed a replicable recruiting framework that supported ABM’s national growth and reduced turnover by 18% in high-volume roles.
- Strengthened Employer Brand: Increased candidate engagement by 40% through strategic branding campaigns and regional outreach initiatives.
Talent Acquisition Market Lead/ Corporate Recruiter
ABM Industries
Atlanta, GA
09.2017 - 09.2021
- Developed and executed effective recruitment strategies for technical and field roles, building a robust talent pipeline.
- Utilized innovative sourcing techniques, including LinkedIn, and geotargeting, to identify and attract high-quality candidates.
- Partnered with hiring managers to ensure candidate selections aligned with company culture and operational requirements.
- Proactively expanded networks, attended industry events, and engaged with professional communities to increase talent pool diversity.
- Created and executed recruiting strategies, which resulted in top tier, qualified talent pools of professional and a strong candidate pipeline with a ratio of 3:1.
- Develop and execute sourcing strategies, pre-screen candidates and deliver pre-qualified diverse candidates for hiring manager’s evaluation.
- Partner with Hiring Manager to identify role of interview team, assign competencies using both technical and behavioral interviewing models.
- Grow existing network, foster new relationships, and attend networking events to further identify talent for the organization.
- Partner with other Human Resource functions to attract and hire talent that will help sustain and contribute to the ABM Culture.
- Identify candidates through multiple sources including employee referrals, social networking sites (e.g. LinkedIn), alumni, transfers, and agencies.
General Manager of Dispatch Operations
ABM Aviation
Atlanta, GA
05.2016 - 09.2021
- Led a team of 42 dispatchers and 3 managers, ensuring operational efficiency in supporting disability assistance at Atlanta Airport.
- Developed and implemented procedures for dispatch operations, contributing to improved service delivery and client satisfaction.
- Successfully hired, trained, and developed a high-performing team of dispatchers, optimizing resource allocation and ensuring seamless operations for over 600 employees.
Corporate Training Manager
ABM Aviation
Atlanta, GA
05.2012 - 05.2016
- Designed and Conducted training programs designed to facilitate employee development for 12,000 employees in the Aviation Industry Group.
- Designed and implemented new and updated training programs for all new business.
- Utilized effective instructional methods to determine training needs.
- Prepared training materials and maintained training reference library.
- Ensured company personnel training file compliance.
- Delivered initial training and roll out for multiple successful airline contract startups, to include Jet Blue, United, American, Delta Airlines, in JFK, FLL, RSW, TPA, IAD, MSP, PBI, SEA, LAX, DFW, IAH.
- Ensured compliance with all pertinent federal, state, and local laws, codes and DOT regulations.
Education
Bachelor of Arts - General Business
Southern New Hampshire University
01.2026
Skills
- Recruitment Strategies
- Talent Sourcing
- Team Leadership
- Mentorship
- Stakeholder Management
- Recruiting Technology
- Metrics
- Diversity
- Inclusion
- Compliance
- Regulatory Expertise
- Employer Branding
- Analytical Skills
<Enter your own>
Title: Talent Acquisition Manager
Timeline
Talent Acquisition Manager
ABM Industries
09.2021 - Current
Talent Acquisition Market Lead/ Corporate Recruiter
ABM Industries
09.2017 - 09.2021
General Manager of Dispatch Operations
ABM Aviation
05.2016 - 09.2021
Corporate Training Manager
ABM Aviation
05.2012 - 05.2016
Bachelor of Arts - General Business
Southern New Hampshire University
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