YOLANDA POWELL
Dallas,TX
Summary
Certified Nursing Assistant and results- driven healthcare administration professional, excited to progress in my career with an organization that aligns with my passion for giving the best care to patients through demonstrated empathy, compassion, and patient family support. A detail-oriented mindset and warm personality have enabled me to streamline patient care and bring calmness to patients. While possessing a comprehensive understanding of healthcare operations, policy implementation, and administrative processes, I am looking for an organization to grow within my career.
Overview
10
10
years of professional experience
Work History
Medical Administrator
Good Hands Home Health
01.2022 - Current
- Takes Lead in patient care, vital signs measurement, assisting with exams, specimen collection, proficiency in electronic medical records (EMR), and strong communication abilities, while emphasizing experience in a fast-paced hospital setting and adherence to healthcare regulations.
- Dedicated and compassionate medical assistant with [2] years of experience in a hospital setting, skilled in providing efficient patient care, accurately taking physician examinations, and maintaining dynamic healthcare environment.
- Key Skills:
- Clinical Skills:
- Patient intake and interview
- Specimen collection (urine samples)
- Basic wound care
- Administrative Skills:
- Electronic Medical Records (EMR) proficiency
- Appointment scheduling and management
- Insurance verification
- Patient registration and data entry
- Soft Skills:
- Excellent communication and interpersonal skills
- Empathy and patient-centered care
- Strong attention to detail
- Ability to multitask and prioritize
- Teamwork and collaborative
- Accurately recorded patient medical history, vital signs, and chief complaints.
- Prepared exam rooms, assisted physicians with patient examinations, and documented findings in EMR
- Scheduled patient appointments, managed patient flow, and responded to patient inquiries.
- Maintained inventory of medical supplies and ensured compliance with healthcare regulation.
- Coordinated scheduling and staffing assignments to ensure adequate coverage and optimal patient care delivery
- Assisted in the administration of various healthcare programs and services, including patient admissions, billing, and discharge processes
- Maintained up-to-date knowledge of healthcare regulations and standards, ensuring compliance with all
- Conducted regular performances evaluations and provided coaching and feedback to staff members.
Certified Nursing Assistant
Crystal Creek Nursing and Rehabilitation
01.2022 - Current
- Provide extraordinary patient care in a timely and efficient manner
- Attentive to patient needs, observe physical and emotional changes, and report patient conditions to nurses
- Follow LPN or RN instructions for range-of-motion activities for patients
Front Desk Clerk
La Quinta Hotel
01.2018 - 01.2022
- Provide customer service excellence for guests
- Managed hotel reservations and other guest needs
- Served as a concierge for guests to ensure they had a pleasant stay
- Managed guest complaints and resolved them in a professional and timely manner
Teacher Aide
Ms. P’s Day Care
01.2017 - 01.2019
- Managed the safety and well-being of the children
- Assisted the teacher in the children’s learning experience
- Responsible for managing the children’s medical records
Copy Specialist
Ikon Company
01.2015 - 01.2018
- Responsible for managing copy production of a law firm account
- Completed printing orders in a timely, efficient and with precise accuracy
- Responsible for the operation of all equipment, including managing repairs with vendors
Education
Master of Health Administration/Master of Business Administration - Dual Degree Program
University of Phoenix
02.2025
Bachelor of Science - Healthcare Administration
University of Phoenix
04.2023
Certified Nursing Assistant -
Ideal Nursing School
01.2013
Skills
- Administrative Support
- Strategic Planning and Implementation
- Regulatory Compliance
- Staff Development and Leadership
- Electronic Health Records (EHR) Management
- Patient Satisfaction Enhancement
- Conflict Resolution
- First Aid and CPR (ARC)
- Microsoft Office Suite
- Patient Care
- Privacy and HIPAA Regulations
- Project Management
Credentials
- BS
- CNA
Timeline
Medical Administrator
Good Hands Home Health
01.2022 - Current
Certified Nursing Assistant
Crystal Creek Nursing and Rehabilitation
01.2022 - Current
Front Desk Clerk
La Quinta Hotel
01.2018 - 01.2022
Teacher Aide
Ms. P’s Day Care
01.2017 - 01.2019
Copy Specialist
Ikon Company
01.2015 - 01.2018
Master of Health Administration/Master of Business Administration - Dual Degree Program
University of Phoenix
Bachelor of Science - Healthcare Administration
University of Phoenix
Certified Nursing Assistant -
Ideal Nursing School
Similar Profiles
Doaa MasoudDoaa Masoud
Home Care Provider at Good Hands Home Health CareHome Care Provider at Good Hands Home Health Care
Muna MohamoudMuna Mohamoud
Designated Coordinator at Comprehensive Home Care, LLCDesignated Coordinator at Comprehensive Home Care, LLC
Marquis JohnsonMarquis Johnson
Home Health Caregiver at Angel Hands Home HealthHome Health Caregiver at Angel Hands Home Health