Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Training
Generic

Yolanda Ramales

Vista,CA

Summary

To obtain a position with Legoland California Resort as LEGOLAND CA Head of Project Management to support and manage the execution process for assigned capital projects. Lead project stakeholders and external design professionals in a collaborative effort to advance projects from approved conceptual designs through final scope definition, completion of bid and construction documents, bidding, construction, start-up and commissioning. Assume ownership of overall project execution including budget, schedule, scope, and design intent from preliminary concept approval through project completion. Projects consist of but are not limited to deferred general maintenance and operation needs, small construction build outs, infrastructure improvements.



Overview

14
14
years of professional experience
1
1
Certification

Work History

Project Manager

Legoland California Resort
04.2016 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.


  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Provided detailed project status updates to stakeholders and executive management.


  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.


  • Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
  • Implemented continuous improvement initiatives to optimize project outcomes while maintaining costeffectiveness.
  • Developed comprehensive risk management plans, minimizing project delays and unexpected challenges.
  • Maintained compliance with industry standards and regulations, conducting regular audits and updates to project practices.
  • Optimized project schedules, identifying critical path tasks and reallocating resources to maintain momentum.
  • Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
  • Reduced project costs, negotiating contracts with suppliers and optimizing resource allocation.
  • Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
  • Oversaw implementation of new project management software, facilitating more efficient workflow and better project tracking.
  • Developed and implemented project plans and budgets to ensure successful execution.


Office Assitant

Palomar College
01.2012 - 03.2016
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.


  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Strengthened office organization by implementing new filing systems and digital record-keeping practices.
  • Supported executive staff with well-prepared reports, presentations, and meeting materials.
  • Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
  • Improved accuracy of meeting minutes, capturing detailed notes and distributing them promptly to relevant stakeholders.
  • Coordinated meeting schedules and logistics, leading to smoother operations and better time management.


  • Improved data accuracy, entering and updating records in database with keen eye for detail.
  • Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
  • Input data into spreadsheets and databases.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Utilized office management software to record and track customer information.
  • Purchased and maintained office supplies.
  • Coordinated and scheduled meetings and appointments.

Education

High School Diploma -

Vista High School
Vista, CA
01.2007

Business office Administration Certificate -

UEI College
Oceanside, CA
01.2021

A.A - Literature and Writing Studies

Mira Costa College
Oceanside, CA
01.2010

Skills

  • Excellent communication skills – oral & written Strong organizational skills
  • Ability to analyze complex issues and develop effective plans and strategies
  • Ability to work effectively with individuals at all levels within the organization
  • Ability to multi-task and manage multiple project processes simultaneously
  • Ability to work flexible hours
  • Project Management/Tracking
  • Technical knowledge of HVAC Systems, BMS, Fire Systems, Boilers, Plumbing, Preventative maintenance and Painting
  • Quality control
  • Regulatory compliance
  • Time and Cost management
  • Problem-solving
  • Flexible and adaptable

Accomplishments


  • 2024 Hotels ALL STARS AWARD- California Hotel and Lodging Association
  • Key member of the LEGOLAND California Diversity, Equity and Inclusion Team
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 12 staff members.

Certification

  • OSHA Certified
  • CPR/AED Certification
  • Business Office Administration Certification October 2021

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Project Manager

Legoland California Resort
04.2016 - Current

Office Assitant

Palomar College
01.2012 - 03.2016

Business office Administration Certificate -

UEI College

A.A - Literature and Writing Studies

Mira Costa College

High School Diploma -

Vista High School

Training

  • Mandated Reporter General Training
  • Lifesaver CPR trained and certified
  • 30 Hours OSHA training
  • Sexual Harassment and Abusive Conduct Prevention Training Completion Certificate
  • Hotel All STARs Award- California Hotels & LOdging Association

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