Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Yolanda Randall

Sunnyvale,CA

Summary

On-Site Property Management Position that offers strong background in customer relations and communication.

Overview

21
21
years of professional experience

Work History

Chief Administrative Officer

Yolanda's Wellness LLC
01.2023 - Current


  • Property Management Software
  • Maintained accurate management software system
  • Exercised good judgment by employing contemporary management principles and supervisory practices.
  • Implemented and monitored organizational plans and developed goals and strategies to address prioritized issues.
  • Evaluated vendor contracts for cost-effectiveness, renegotiating terms as necessary to maximize value for the organization.
  • Devised and presented business plans and forecasts to board of directors.

Private Caregiver

Donald Bloom Attorney At Law
02.2012 - 06.2019
  • Maintained clean, safe, and well-organized patient environment.
  • Provided emotional support and companionship to patients, promoting overall wellbeing.
  • Administered medication as directed by physician.
  • Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.

House Director Sorority Chapter Kappa Kappa Gamma

Santa Clara University
07.2008 - 07.2010
  • Improved communication between residents and staff by implementing feedback channels such as suggestion boxes or open forums.
  • Streamlined daily operations for increased efficiency through effective scheduling and staff management.
  • Recruited trained, and supervised staff members to maintain high-quality service standards in the residence.
  • Implemented policies and procedures to improve overall house functionality, resulting in smoother daily routines for both staff and residents.
  • Managed budgetary responsibilities, tracking expenses and optimizing resource allocation to meet facility goals.

Assistant Community Director

United Dominion Realty Trust
07.2003 - 01.2009
  • Managed rent collection activities, making certain all payments were processed accurately and in accordance with company policies.
  • Processed and submitted invoices to corporate.
  • Increased resident satisfaction by addressing and resolving concerns promptly and professionally.
  • Collaborated with maintenance staff to prioritize work orders, resulting in timely completion of tasks and increased resident satisfaction.
  • Developed strong relationships with residents, leading to high renewal rates and positive community atmosphere.
  • Ensured compliance with fair housing regulations while assisting prospects with the leasing process for a diverse community environment.
  • Managed leasing processes, including application approval, lease signings, move-in coordination, and security deposit refunds for seamless tenant transitions.

Education

Business Administration And Management

West Valley College
Saratoga, CA
06.2011

Skills

  • Microsoft Office
  • Administrative Support
  • Oral and written communications
  • Conflict and issue documentation
  • Problem-solving skills
  • Strategic Planning

References

References are available on request.

Timeline

Chief Administrative Officer

Yolanda's Wellness LLC
01.2023 - Current

Private Caregiver

Donald Bloom Attorney At Law
02.2012 - 06.2019

House Director Sorority Chapter Kappa Kappa Gamma

Santa Clara University
07.2008 - 07.2010

Assistant Community Director

United Dominion Realty Trust
07.2003 - 01.2009

Business Administration And Management

West Valley College

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Yolanda Randall