Yolanda Rosier
Valdosta,GA
Summary
Empathetic professional with extensive experience in patient care, focusing on safety and emotional well-being. Proven track record in administering medications, supporting daily activities, and maintaining accurate records, ensuring seamless communication within healthcare teams.
Overview
28
28
years of professional experience
Work History
Caregiver
Home Instead
Valdosta, GA
09.2025 - Current
- Assisted clients with daily living activities, promoting independence and dignity.
- Provided companionship to enhance emotional well-being of clients.
- Administered medications as prescribed, ensuring compliance with health protocols.
- Maintained accurate records of client care and progress for effective communication.
- Engaged in light housekeeping tasks to maintain a safe and clean living environment.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Provided safe mobility support to help patients move around personal and public spaces.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Patient Safety Sitter
SGMC
Valdosta, GA
05.2020 - 04.2026
- Monitored patient behavior to ensure safety and compliance with care protocols.
- Documented observations accurately to facilitate effective communication among healthcare teams.
- Supported patients in daily activities, promoting comfort and emotional well-being.
- Implemented process improvements that enhanced response times for patient needs and concerns.
- Led initiatives focused on reducing incidents of patient falls through proactive engagement and vigilance.
- Completed comprehensive training programs in de-escalation techniques to effectively manage agitated or aggressive patients while maintaining personal safety.
Health Unit Clerk
SGMC
Valdosta, GA
01.2020 - 04.2026
- Managed patient admissions and discharges, ensuring accurate documentation and efficient workflow.
- Coordinated interdepartmental communication to facilitate timely patient care and support services.
- Maintained electronic health records, ensuring compliance with privacy regulations and data accuracy.
- Scheduled appointments, optimizing staff resources and enhancing patient access to services.
Receptionist
SGMC
Valdosta, GA
09.2001 - 04.2026
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated communications between departments to streamline patient flow and enhance service delivery.
- Trained new reception staff on procedures, software systems, and customer interaction protocols.
- Assisted with billing inquiries, facilitating clear communication between patients and financial services team.
- Kept reception area clean and neat to give visitors positive first impression.
Medical Records Clerk
Correctional Medical Services
Youngstown, OH
06.1998 - 08.2011
- Developed standardized filing processes that improved overall efficiency in record management.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Printed and photocopied documents to provide patients with copies of medical records.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Collaborated with physicians and nurses, providing timely access to accurate and up-to-date medical records.
Education
Associate of Science - Criminal Justice
Parks Universty Moody Air Force Base
Valdosta, GAAssociate of Science - Criminal Justice Specialist
Wiregrass Georgia Technical College
Valdosta, GA08.2011
Skills
- Time management
- Respectful and compassionate
- Elderly care
- Problem-solving
Accomplishments
- Documented and resolved health issues,driving improved patient and operational outcomes.
Languages
English
Full Professional
Timeline
Caregiver
Home Instead
09.2025 - Current
Patient Safety Sitter
SGMC
05.2020 - 04.2026
Health Unit Clerk
SGMC
01.2020 - 04.2026
Receptionist
SGMC
09.2001 - 04.2026
Medical Records Clerk
Correctional Medical Services
06.1998 - 08.2011
Associate of Science - Criminal Justice
Parks Universty Moody Air Force Base
Associate of Science - Criminal Justice Specialist
Wiregrass Georgia Technical College