Yolanda Samaniego
Sabinal,Tx
Summary
Results-driven Package Handler and healthcare operations specialist with expertise in logistics, patient care, and service coordination. Skilled in inventory management, documentation accuracy, and team leadership to enhance operational efficiency and patient experience. Proficient in technology-related roles, including software development and technical support, with a strong commitment to continuous improvement and effective collaboration.
Overview
26
26
years of professional experience
Work History
Package Handler
Fed Ex Warehouse
Uvalde, Texas
08.2026 - Current
- Operated scanning equipment for accurate and efficient package processing at Van lines
- Loaded packages onto delivery trucks for efficient transport.
- Operated material handling equipment for safe package movement.
Service Coordinator
Hill Country MHDD
12.2017 - 08.2019
- Monitored services for HCS, TXHML, and GR clients to ensure compliance and quality support. Completed PAS/HAB assessments to evaluate client needs and facilitate appropriate service planning. Conducted face-to-face contacts with clients, documenting information promptly to maintain accurate records and support service delivery.
- Engaged with clients to understand their needs and provide necessary resources. to assess needs and provide resources.
- Collaborated with healthcare providers to ensure comprehensive service delivery.
- Scheduled appointments for clients to receive mental health support. and service schedules for mental health support.
Psychiatric Nursing Assistant II
San Antonio State Hospital
12.2016 - 02.2017
- As a Psychiatric Nursing Assistant II I provided patient care services under the clinical supervision of a Registered Nurse in order to provide quality psychiatric nursing care in an impatient setting. Worked involved providing emergency, health, and personal care services to patients; observing, reporting, and documenting, in an electronic record, patient conditions and behaviors; interacting with patients therapeutically; and participated in individualized and unit based programming. The primary responsibility to maintain direct and on-going therapeutic interactions with patients to promote living and social skills, and encouraging progress towards a lesser restrictive environment than the hospital. Documented and communicated individual patient behaviors and progress towards treatment plan goals, contributing to continuity of care. Participated actively in shift reports and treatment team meetings. Performed delegated nursing duties commensurate with competency. Worked under close supervision with limited latitude for the use of initiative and independent judgment. The Psychiatric Nursing Assistant II, assumes the supervisory responsibilities for non-clinical duties and the day to day operations of the unit, oversee the assigned tasks of the PNA I. Executed tasks that enhanced operations of the patient care unit, ensuring a supportive environment for patient recovery. Completion of work requires the performance of moderately complex, but routine duties, while decision making is based on well-defined guidelines. Exposure to blood or other potentially infectious materials. HIPAA Access.
- Facilitated patients' personal care needs to enhance their comfort and well-being.
- Observed patient behavior continuously and communicated any changes promptly to nursing staff.
Manager
Lifecheck Pharmacy
03.2015 - 08.2016
- Supervised pharmacy staff to ensure compliance with health regulations.
- Managed inventory levels and coordinated restocking of pharmaceutical supplies.
- Developed training programs for new employees on pharmacy procedures.
- Maintained cleanliness and organized merchandise to prepare the store for opening.
Billing Specialist
Biller and Coding Dr. Ralph Carpenteyro
Uvalde, Tx
07.2004 - 02.2005
- Coordinated billing for office visits, hospitals, and nursing homes, ensuring accurate processing of Medicaid, Medicare, HMO, PPO, and secondary claims.
- Coordinated insurance claims submissions to ensure timely reimbursement.
- Processed and reviewed patient billing information for accuracy and completeness.
- Responded to patient inquiries regarding billing statements and payment options.
Manager, Medical Assistant
Dr. Asmaa Fotough
Katy, Tx
10.2000 - 09.2003
- Managed employees and oversaw daily billing and coding, office operations, credentialing, hospital claims, and patient scheduling. Administered immunizations, medications, strep tests, urinalysis, and blood pressure checks; provided medication samples to parents under doctor's orders and advised patients. Moved to Sabinal, Texas, to pursue new opportunities.
- Managed daily operations and workflows in a busy medical office.
- Supervised and trained staff on patient care protocols and office procedures.
- Coordinated patient scheduling to optimize appointment flow and reduce wait times.
Education
Bachelor of Science - Criminal Justice, Psychology
Sul Ross State University
Uvalde, TX08-2014
Associate of Arts -
South West Texas Jr College
Uvalde, TX05-2011
HIPPA Compliance for the Medical and Dental Practice
Cross Country University
Houston, TX02-2003
Insurance Billing, Claims & Collections for Health Care
Cross Country University
02-2002
Certificate - Computer Information Systems, Medical Assistant
Laredo Community College
Laredo, TX05-1996
Skills
- Package handling
- Package sorting
- Sorting packages
- Package scanning
- Warehouse Management Systems
- Logistics management
- Quality assurance
- Data Entry
- Spreadsheet Software (Calc, Excel, etc)
- Word processing software
Timeline
Package Handler
Fed Ex Warehouse
08.2026 - Current
Service Coordinator
Hill Country MHDD
12.2017 - 08.2019
Psychiatric Nursing Assistant II
San Antonio State Hospital
12.2016 - 02.2017
Manager
Lifecheck Pharmacy
03.2015 - 08.2016
Billing Specialist
Biller and Coding Dr. Ralph Carpenteyro
07.2004 - 02.2005
Manager, Medical Assistant
Dr. Asmaa Fotough
10.2000 - 09.2003
Bachelor of Science - Criminal Justice, Psychology
Sul Ross State University
Associate of Arts -
South West Texas Jr College
HIPPA Compliance for the Medical and Dental Practice
Cross Country University
Insurance Billing, Claims & Collections for Health Care
Cross Country University
Certificate - Computer Information Systems, Medical Assistant
Laredo Community College