Yolanda Sanchez
Pueblo West Co,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
APC Clerk
Safeway.com
02.2014 - Current
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Received and routed business correspondence to correct departments and staff members.
- Reviewed order data to verify transactions and shipping dates.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Recognized Type issues prior to escalation and applied Technique for effective resolution.
- Appraised Type and Type information to give customers appropriate answers regarding Type matters.
Assistant Manager
7-eleven
11.2005 - 12.2012
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Education
Battle Mountain High School
Edwards, CO01.1986
Skills
- Customer Satisfaction
- Stocking and Replenishing
- Customer Service
- Constructive Feedback
- Spanish Speaking
- End Cap Placement
- Information Updates
- Speaking
Timeline
APC Clerk
Safeway.com
02.2014 - Current
Assistant Manager
7-eleven
11.2005 - 12.2012
Battle Mountain High School
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