Yolanda Sanchez Arias
Salem ,OR
Summary
Dependable senior office specialists with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking. Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
5
5
years of professional experience
Work History
Office Specialist
Adult Behavioral Health
03.2023 - Current
- Optimized scheduling and appointment coordination, ensuring smooth daily operations for all team members.
- Demonstrated adaptability by quickly learning new software programs and office tools as required, continuously improving skill set.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Interacted with customers by phone, email, or in-person to provide information.
Shift Leader
Tacobell
04.2019 - 03.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Education
High School Diploma -
Newberg Senior High School
Newberg, ORSkills
- Positive Attitude
- Customer Service
- Time Management
- Dedicated Team Player
- Verbal Communication
- Organizing and Categorizing
- Patient Charting
- Office Administration
- Strong Problem Solver
- Scheduling appointments
- Data Entry
- Office Management
- Appointment Scheduling
- Complex Problem-Solving
- Documentation And Reporting
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Office Specialist
Adult Behavioral Health
03.2023 - Current
Shift Leader
Tacobell
04.2019 - 03.2023
High School Diploma -
Newberg Senior High School
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