Yolanda Schneider
Saint Augustine,FL
Summary
Accomplished Correctional Officer and Store Manager with a proven track record of enhancing safety and security at the Department Of Corrections. Expert in de-escalation techniques and conflict resolution, achieving a significant reduction in contraband instances. Skilled in emergency response and fostering positive relationships, demonstrating exceptional leadership and mental health awareness.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Correctional Officer
Department Of Corrections
04.1982 - 12.1992
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Store Manager
Bess Eaton
01.1978 - 03.1979
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
GED -
Groton Public School
Mystic, CT04.1993
Skills
- First Aid Training
- Emergency Response
- De-Escalation Techniques
- Conflict resolution skills
- Inmate Supervision
- Mental health awareness
- Policy Enforcement
- Correctional facility procedures
- Safety and security enforcement
- Self-defense tactics
Certification
- Certified Correctional Officer, Department of CT. - 1982 TO 1992
- Certified Animal Science program, K- State online - 1996 to 1997
Languages
Spanish
Native or Bilingual
Timeline
Correctional Officer
Department Of Corrections
04.1982 - 12.1992
Store Manager
Bess Eaton
01.1978 - 03.1979
GED -
Groton Public School
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