Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Yolanda Shuford

Montgomery,AL

Summary


Healthcare professional with strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Patient Care Technician/Nursing Unit Assistant

Prattville Baptist Hospital
01.2020 - Current
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.

Certified Medical Assistant

Jackson Hospital and Clinic
11.2017 - 10.2019
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Managed phone calls from patients seeking advice or follow-up care, providing accurate information and appropriate referrals when necessary.
  • Expedited processing of lab results by collecting specimens promptly and accurately following proper protocols.
  • Implemented improvements in infection control practices, resulting in a safer environment for both patients and staff members.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Prepared lab specimens for diagnostic evaluation.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Completed EKGs and other tests based on patient presentation in office.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Followed appropriate procedures to minimize patient's exposure to radiation.

Certified Medical Assistant

Mulberry Medical Associates
01.2008 - 11.2017
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Prepared and administered medications to alleviate patient symptoms.
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.

Certified Medical Assistant

Prudent Home Health Care
01.2006 - 01.2008
  • Assist patients with everyday activities and living needs.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and needs ensuring a positive environment.

Medical Assistant/Internship Student

Dr. Henry Johnson OB/GYN Associates
08.2004 - 01.2006
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Assist MD with GYN and OB exams, phlebotomy, IM and Subcutaneous injections, specimen handling and collections.

Education

Associate of Science - Medical Assistant

Trenholm State Technical College
Montgomery, AL
08-2004

High School Diploma -

Central High School
Hayneville, AL
06-2000

Skills

  • Vital signs monitoring
  • Patient Observation
  • Infection control standards
  • EKG Interpretation
  • ADL support
  • Specimen Collection
  • Phlebotomy Techniques
  • Professional Bedside Manner
  • Patient Education
  • Clinical Training
  • Certified in CPR/AED
  • Emergency Response

Certification

  • [National Certification in Medical Assistant] August 2005

Timeline

Patient Care Technician/Nursing Unit Assistant

Prattville Baptist Hospital
01.2020 - Current

Certified Medical Assistant

Jackson Hospital and Clinic
11.2017 - 10.2019

Certified Medical Assistant

Mulberry Medical Associates
01.2008 - 11.2017

Certified Medical Assistant

Prudent Home Health Care
01.2006 - 01.2008

Medical Assistant/Internship Student

Dr. Henry Johnson OB/GYN Associates
08.2004 - 01.2006
  • [National Certification in Medical Assistant] August 2005

Associate of Science - Medical Assistant

Trenholm State Technical College

High School Diploma -

Central High School
Yolanda Shuford