YOLANDA STREET
Overview
26
26
years of professional experience
Work History
Administrative Assistant / Civil – Structure Sourcing Procurement Specialist
YZEAK
05.2023 - 02.2025
- Welcoming visitors, providing directions, and ensuring a positive first impression.
- Reviewed employee enrollments for accuracy and input all information into the company’s database.
- Mentored newly hired employees in the benefits department provide information on company policies and procedures.
- Answering, screening, and transferring calls, taking messages, and providing information.
- Managing Correspondence, handling incoming and outgoing mail, emails, and faxes.
- Responding to inquiries and directing visitors to the appropriate person or department.
- Scheduling Appointments, Data Entry and Filing, maintaining records, filing documents, handling sensitive information.
- Ordering office supplies, managing inventory, and ensuring the office is well-stocked.
- Assisting with Other Administrative Tasks, providing support to other departments as needed, such as photocopying, faxing, and preparing presentations.
- Developed positive working relationships with customers to expand freight opportunities.
- Entered data into various systems and used the information to address questions and problems as they arose.
- Fostered strong relationships with customers and carriers, managing a variety of full truckloads.
- Procured materials and services for civil structure construction.
- Defined project requirements, solicited bids, and selected services.
- Monitored construction contracts, potential cost fluctuations, and completion schedules.
- Resolved conflicts related to budgets, timelines, and quality.
- Managed change orders to ensure cost efficiency and quick turnaround.
- Integrated schedules into a unified project timeline for PM, CM, and Logistics to ensure timely processes.
- Scheduled changes and improved communication across teams.
- Coordinated with awarded vendors to ensure timely bid submissions and issuance of purchase orders.
Customer Service Coordinator
Off Duty Service
12.2022 - 04.2022
- Ensures the delivery of high-quality customer service through direct contact with clients and vendors, officers.
- Review and approve shift deviations for timely processing of officer pay for final and completion of assignment.
- Follow-up through phone and/or email for missing punch data in GFX.
- Make necessary adjustments to client/supplier punch reports to ensure accurate billing purposes.
- Collaborate with Operations and Accounting to complete assigned tasks efficiently and accurately.
- Answered emergency and non-emergency calls from officers or clients with concerns.
- Located officers that were on assignment thru database GPS.
Freight Dispatcher – Customer Service – OS&D – Administrative Assistant
RR Donnelley
Bolingbrook, IL
04.1999 - 03.2023
- Company Overview: LSC / Bolingbrook, IL
- Provided prompt customer support by listening to customers and resolving their questions and problems, exceeding their expectations.
- Answered inbound calls professionally and courteously, offering customer service and order management to drivers and the internal sales force.
- Traced freight and used troubleshooting skills to locate lost, late, or misdirected shipments.
- Completed dispatch pick-up calls, coordinating directly with customers to schedule and arrange freight arrivals according to their requirements.
- Developed positive working relationships with customers to expand freight opportunities.
- Entered data into various systems and used the information to address questions and problems as they arose.
- Strong relationships with customers and carriers, managing a variety of full truckloads.
- Monitoring route and status of field units to coordinate an effective schedule.
- Ships items by examining items, destination, route, rate, and delivery time; ordering carriers.
- Protects the organization’s reputation by keeping pricing, promotion, purchase order, and credit limit information confidential.
- LSC / Bolingbrook, IL
Timeline
Administrative Assistant / Civil – Structure Sourcing Procurement Specialist
YZEAK
05.2023 - 02.2025
Customer Service Coordinator
Off Duty Service
12.2022 - 04.2022
Freight Dispatcher – Customer Service – OS&D – Administrative Assistant
RR Donnelley
04.1999 - 03.2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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