Yolanda Sutherland
Jacksonville,FL
Summary
With over 11 years of experience in warehouse operations, inventory control, and team management, I am an accomplished Warehouse Associate. Throughout my career, I have consistently maintained a safe and organized environment, prioritizing the well-being of both my team and the products we handle. Expertise in conflict management and strong communication skills have allowed effective resolution of workplace issues. Proficiency in supply chain management enables streamlined operations and optimized efficiency. Highly skilled in warehouse distribution, shipping & receiving, and providing exceptional customer service.
Overview
20
20
years of professional experience
Work History
School Van Driver
Elevo Learning
06.2024 - 11.2024
- Executed safe student transport in alignment with all traffic rules.
- Ensured a comfortable environment for students.
- Established effective connections with students, parents, and school staff through pleasant and professional communication.
- Maintained a disciplined atmosphere during student transport.
- Completed thorough vehicle checks prior to trips for optimal performance of essential systems.
- Guided students during van boarding to ensure safe entry.
- Executed emergency guidelines effectively in critical situations.
- Recorded detailed data on routes, including distance covered and fuel consumed each day.
Field Rep. Manager
Life Wireless
06.2023 - 01.2024
- Communicated with field representatives to resolve issues such as weather conditions and emergencies.
- Organize weekly virtual sessions to address policy updates.
- Managed routine audits of inventory records.
- Execute compliance checks to ensure regulatory standards are met.
Team Lead/Machine Operator
Capstone Logistics Solutions
08.2021 - 05.2023
- Directed daily activities, managed task distribution, and monitored deadlines.
- Completed machine start-up sequences, managed equipment changeovers and performed shutdowns using lockout tag-out methods.
- Ensured safe and efficient operation of machines.
- Read and interpret instructions accurately.
- Recognized for strong problem-solving abilities.
- Promoted a harmonious work atmosphere by encouraging communication.
- Efficiently conveyed goals, objectives, expectations to the team.
- Strengthened overall team skills through strategic training initiatives.
- Enhanced workplace dynamics through teamwork-centered initiatives.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
Packer/Picker
Save-A-Lot Distribution Center
09.2017 - 12.2020
- Fulfilled customer orders by accurately processing item placements.
- Prepared shipment accurately by labeling and sealing.
- Ensured accurate tracking and documentation of stock levels.
- Completed essential paperwork accurately.
- Maintained compliance with established safety standards.
- Monitored items for defects before final approval.
- Ensured timely restocking of items in central warehouse.
Warehouse Associate
Saddle creek logistics
01.2008 - 12.2013
- Adheres to company safety policies and procedures.
- Optimized teamwork by engaging productively with Supervisors and Associates.
- Sorted boxes onto shelves and platforms with attention to measurements and mass.
- Optimizes truck loading process considering volume, mass, and item features.
- Completed product handling duties efficiently without constant oversight.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Housekeeping Team Leader
Residence Inn Marriott
03.2005 - 01.2008
- Managed linen inventory effectively by tracking usage trends and collaborating with laundry staff to maintain optimal stock levels at all times.
- Enhanced guest satisfaction by ensuring timely and thorough housekeeping services in all rooms and common areas.
- Trained new team members in proper cleaning techniques and safety protocols, ensuring consistent service quality across the board.
- Reduced guest complaints with proactive communication and addressing issues promptly.
- Increased overall cleanliness scores through consistent monitoring of guest feedback reports from online platforms.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Education
Customer Service -
Hillsborough Community College
Tampa, FL03.2012
GED -
Hillsborough Community College
Tampa, FL05.2005
Skills
- Conflict Management
- Customer service
- Warehouse Experience
- Inventory Control
- Supply chain management
- Sales
- Warehouse Distribution Experience
- Shipping & Receiving
- Communication skills
- Team Management
- Time management
- Warehouse Supervisor Experience
- Leadership
- Professional
- Picking and packing
- Self-motivated and disciplined
- Heavy lifting
- Loading and unloading
- Cleaning and organizing
- Clear communication
- Problem-solving
- Sorting and labeling
- Material handling
- Warehouse operations
- Order picking and processing
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
School Van Driver
Elevo Learning
06.2024 - 11.2024
Field Rep. Manager
Life Wireless
06.2023 - 01.2024
Team Lead/Machine Operator
Capstone Logistics Solutions
08.2021 - 05.2023
Packer/Picker
Save-A-Lot Distribution Center
09.2017 - 12.2020
Warehouse Associate
Saddle creek logistics
01.2008 - 12.2013
Housekeeping Team Leader
Residence Inn Marriott
03.2005 - 01.2008
Customer Service -
Hillsborough Community College
GED -
Hillsborough Community College
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