Yolanda Thomas

• Supervised staff of three to maintain an efficient kitchen operation
• Followed menu instruction sheets to provide consistent service
• Responsible for meal planning for 150 students daily
• Ordered supplies and inventory management
• Enforced safe use of equipment to prevent accident-free workplace
• Maintained accurate production records
• Maintained compliance with established policies and procedures

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Managed time efficiently in order to complete all tasks within deadlines.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Applied effective time management techniques to meet tight deadlines.

• Responsible for front desk clerical work and switchboard operation
• Welcoming guest/members in an efficient and friendly manner
• Communicate and greet guests over the telephone and in person
• Process membership registration for prospective and current members
• Accurately handle cash and charges
• Complete reports, and maintain an accurate account of daily income

• Answered multi-line phone system and transferred callers to appropriate department or staff member.