YOLANDA TORRE

• Assisted customers by answering questions and fulfilling requests.
• Helped customers complete purchases, locate items, and join reward programs.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Answered questions about store policies and addressed customer concerns.
• Increased sales by providing exceptional customer service and product knowledge.
• Conducted weekly merchandise audits to ensure proper pricing and accurate inventory counts.
• Assisted in the hiring process of new employees, conducting interviews and evaluating candidates based on their potential fit within the team.
• Built rapport with clients through effective communication skills, fostering long-lasting relationships.

• Directed daily mail operations, ensuring timely and accurate processing of shipments.

• Managed a team of employees, providing leadership and training to enhance efficiency and productivity.

• Oversaw inventory management, optimizing stock levels and reducing costs.

• Implemented quality control procedures, ensuring packages met company standards before dispatch.

• Maintained compliance with DHL's policies and regulations, including safety protocols and quality standards.

• Increased sales by providing exceptional customer service and product knowledge.
• Conducted weekly merchandise audits to ensure proper pricing and accurate inventory counts.
• Assisted in the hiring process of new employees, conducting interviews and evaluating candidates based on their potential fit within the team.
• Built rapport with clients through effective communication skills, fostering long-lasting relationships.

• Directed daily mail operations, ensuring timely and accurate processing of shipments.

• Managed a team of employees, providing leadership and training to enhance efficiency and productivity.

• Oversaw inventory management, optimizing stock levels and reducing costs.

• Implemented quality control procedures, ensuring packages met company standards before dispatch.

• Maintained compliance with DHL's policies and regulations, including safety protocols and quality standards.

• File Department, Other duties as required by the manager.

• Data entry, Answer and direct phone calls. Organize files. Enter student information. Assist different department. Assist different department such as the register and the education department. Other duties as required by the manager