Yolanda Turner
Gahanna
Summary
Strategic and innovative HR Executive who translates business vision into HR initiatives that improve performance, profitability, growth, and employee engagement. Experienced Human Resources Manager with a strong background in managing employee benefits, hiring and onboarding (talent acquisition), payroll, employee relations, project management, performance management, and HR records. Proficient with HRIS and benefits management.
Overview
16
16
years of professional experience
1
1
Certification
Work History
HR Payroll and HRIS Manager
Equitas Health
01.2019 - Current
- Orchestrated payroll processing for 600+ employees, maintaining compliance and data integrity and achieving a 99% accuracy rate
- Implemented a new analysis method for identifying payroll discrepancies, reducing error rates by 30% within the first year
- Spearheaded a cross-departmental project to integrate payroll and HR systems (UKG/Workday), reducing processing time by 25%
- Led the transition to new payroll software, resulting in a 30% improvement in team efficiency
- Developed comprehensive training materials for new hires, leading to a 50% reduction in onboarding time
- Played a pivotal role in the year-end financial close process, ensuring 100% timely and accurate data submission
- Conducted compensation analysis for Cost of Living Adjustments (COLA) to ensure fair and equitable pay
- Managed employee terminations and system access removal to maintain data security and compliance
- Analyzed annual budgets for each fiscal year to align HR practices with financial goals
- Completed compliance audits and grant monitoring to ensure adherence to regulatory standards
- Performed quality assurance checks to minimize error rates and improve data quality
- Utilized SQL to code, manipulate, and analyze HR data for enhanced reporting and decision-making.
Disability Adjudicator
State of Ohio
08.2017 - 01.2019
- Reviewed and analyzed medical, psychological, psychiatric, social, educational, and vocational evidence to determine the severity of medically determinable impairments, establish justifiable onset dates, and assess credible work-related limitations in accordance with federal regulations and program mandates
- Evaluated financial documents to ensure compliance with eligibility criteria and regulatory standards
- Conducted interviews with applicants, healthcare providers, and legal entities to gather comprehensive and accurate information for case assessments and decision-making.
Revenue Cycle Lead
The Ohio State University
12.2015 - 08.2018
- Followed established department policies to pre-register patients, verify insurance eligibility and benefits, validate pre-certification or referral status, and collect patient responsibility amounts for services across the health system, consistently meeting departmental standards for productivity and quality
- Managed inbound and outbound calls to establish contact with patients and accessed department work queues to pre-register patients for future service dates
- Verified insurance eligibility and benefits using integrated real-time eligibility tools, payer websites, and direct communication with payers; documented payer verification responses and addressed discrepancies in primary care physician (PCP) information
- Validated authorization status and coordinated with ordering physicians' offices to obtain necessary authorization information, ensuring accurate documentation within the registration pathway
- Determined out-of-pocket costs and collected outstanding balances from patients; created financial reports and led projects to ensure financial compliance within the organization.
Executive Assistant
Kentucky State University
08.2008 - 05.2014
- Provided high-level administrative support and assistance to the Executive Director and other assigned leadership staff, ensuring smooth and efficient operations
- Drafted letters, memos, invoices, reports, and other documents for senior staff, demonstrating strong communication and organizational skills
- Arranged travel and accommodations for executives, managing logistics and ensuring timely and cost-effective arrangements
- Scheduled and attended meetings on behalf of executives, taking detailed notes and recording minutes for accurate documentation and follow-up
- Handled incoming communication and memos for senior staff, reviewed content, determined importance, and summarized and distributed content to the appropriate staff
- Performed office tasks including maintaining records, ordering supplies, and conducting basic bookkeeping, ensuring smooth daily operations
- Managed all bank deposits for the department and ensured financial accuracy
- Approved timesheets and managed payroll-related tasks to support departmental needs.
Education
Bachelor of Science in Biology -
Kentucky State University
Frankfort, KY05.2014
Skills
- HR Best Practices
- Employee Relations & Diversity
- Talent Acquisition
- Staff Coaching & Mentoring
- Organizational Development
- Employee Performance Improvement
- Leadership Development
- HR Policy, Process & Systems Design
- Workforce Planning & Development
- Payroll, HRIS, and Benefits Management
Certification
- Real Estate Certification, Hondros College, 01/2019
- Fundamental Payroll Certification (FPC), American Payroll Association, 01/2024
- SHRM Certified Professional (SHRM-CP), Expected 12/2024 (Pending)
Timeline
HR Payroll and HRIS Manager
Equitas Health
01.2019 - Current
Disability Adjudicator
State of Ohio
08.2017 - 01.2019
Revenue Cycle Lead
The Ohio State University
12.2015 - 08.2018
Executive Assistant
Kentucky State University
08.2008 - 05.2014
Bachelor of Science in Biology -
Kentucky State University
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