Summary
Work History
Education
Skills
Awards
Volunteer Experience
Work Availability
Work Preference
Overview
Timeline
Generic

Yolanda Ubinas

Bloomfield,NJ

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Work History

ESL Instructor

ADEPCOH/Non Profit
  • Expanded students'' vocabulary knowledge through targeted activities, increasing their ability to communicate effectively in English.
  • Delivered and developed lesson plans by using broad range of teaching techniques and strategies.

ITC Instructor

H&R Block
  • Stayed current on industry trends and advancements, ensuring relevance of course content and preparing students for future careers in technology.
  • Conducted regular evaluations of course materials, making necessary updates based on emerging technologies or changing industry needs.

Office Manager

H&R Block
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • In 2017,2018,2019 and 2024 my offices made sale goals
  • Coached new hires on company processes while managing employees to achieve maximum production.

Store Manager

Ashley Stewarts
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed inventory control, cash control, and store opening and closing procedures.

General Manager

The Fragrance Outlet
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.

Education

BA/ Education -

Inter American University
05.2004

Skills

  • Management, training and recruiting of new staff
  • Driving results
  • Team Building
  • Customer service

Awards

  • Rising Tide Capital / Executive summary (Business Plan)
  • ADEPCOH / Helping in developing the Hispanic Community in Essex county

Volunteer Experience

  • ADEPCOH/Non Profit, ESL Instructor, Newark, NJ
  • Christian Charities, ESL Instructor, Ashburn, VA

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteHybrid

Important To Me

Work-life balanceCareer advancementHealthcare benefits401k matchPaid sick leaveFlexible work hours

Overview

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1

8623204931

1
1
Language

Timeline

ESL Instructor

ADEPCOH/Non Profit

ITC Instructor

H&R Block

Office Manager

H&R Block

Store Manager

Ashley Stewarts

General Manager

The Fragrance Outlet

BA/ Education -

Inter American University

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Yolanda Ubinas