Yolanda Valdéz Geréz
Newark,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
1
1
year of professional experience
Work History
Representante De Servicio (emergencia)
CENTRO MEDICO PRIMED BONAO (CEMEP)
Bonao, Rep. Dom.
10.2022 - 01.2024
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Auxiliar de Almacén e Inventario
BOTELLO AUTO
- Maximized peoples satisfaction by maintaining vehicles in safe and clean operating condition.
- Products delivered to customers' locations on time meeting their requests.
- I exceeded customer satisfaction by finding their vehicles in a creative way that met their expectations.
Encargada de Caja – Atención al Cliente
CLINICA SAN ANTONIO DE PADUA
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
Oficial de Negocios – Cajera (Indefinido)
BANCO DE RESERVAS
- Achieved cost-savings by developing functional solutions to problems.
- Recognized by management for providing exceptional customer service.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
ADMINISTRACION Y COMERCIO -
Politécnico Francisco Antonio Batista García
Tourism
Universidad Abierta Para Adultos (EN CURSO)
Skills
- Friendly, Positive Attitude
- Planning
- Google Drive
- Written Communication
- Microsoft Office
- Microsoft Word
- Customer Service
- Team Building
- Organizational Skills
- Troubleshooting
Country Of Birth
Rep. Dom.
Personal Information
- Identification Number: 402-2324931-5
- Place of Birth: Bonao
- Date of Birth: 09/09/94
- Marital Status: Casada
References
- LICDA. ISMERY GUERRA, 849-247-7151
- LICDA. MASSIEL M. VALLEJO, 809-791-2600
Languages
English
Limited
Spanish
Native/ Bilingual
Timeline
Representante De Servicio (emergencia)
CENTRO MEDICO PRIMED BONAO (CEMEP)
10.2022 - 01.2024
Auxiliar de Almacén e Inventario
BOTELLO AUTO
Encargada de Caja – Atención al Cliente
CLINICA SAN ANTONIO DE PADUA
Oficial de Negocios – Cajera (Indefinido)
BANCO DE RESERVAS
ADMINISTRACION Y COMERCIO -
Politécnico Francisco Antonio Batista García
Tourism
Universidad Abierta Para Adultos (EN CURSO)
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