YOLANDA VEGA
Crandall,TX
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
19
19
years of professional experience
Work History
PROPERTY MANAGER
Birchstone Residential
11.2023 - 05.2025
- Performed routine property inspections to ensure compliance with safety regulations and tenant requirements.
- Reviewed rental applications, conducted background checks, and approved or denied applicants based on pre-established criteria.
- Negotiated lease terms, rental agreements, and other property-related contracts to maximize asset value.
- Managed vendor relationships to coordinate repairs, renovations, and landscaping services efficiently.
- Ensured timely rent collection by following up on delinquent accounts and implementing payment solutions.
- Processed evictions in compliance with state laws and legal procedures.
- Compiled and analyzed monthly financial reports, detailing revenue growth, expenses, and overall property performance.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Monitored timely receipt and reconciliation of rent collections.
PHYSICIAN OFFICE REPRESENTATIVE
Baylor Scott & White Medical Center
12.2016 - 03.2022
- Collected co-pays and deductibles at the time of service, ensuring compliance with billing policies and accurate payment processing.
- Transcribed physician orders into the EHR system with precision, maintaining accurate and up-to-date patient records.
- Verified insurance coverage through phone calls or online portals, confirming patient eligibility and benefits.
- Performed laboratory tests as directed by physicians, including blood draws and urine sample collection, ensuring proper handling and documentation.
- Managed office phone lines by checking voicemail, returning calls promptly, and directing messages to the appropriate team members for follow-up.
- Trained new staff on office procedures, insurance verification processes, and medical terminology to ensure efficiency and compliance.
PROPERTY MANAGER
WRH Realty
03.2014 - 03.2015
- Maintained accurate records of financial transactions, including rent collections, security deposits, and additional income streams, ensuring compliance with accounting best practices and financial reporting standards.
- Scheduled and supervise maintenance and contractor work to ensure timely unit turnovers, minimizing vacancy periods and maintaining property value.
- Managed daily interactions with tenants, subcontractors, and property management teams, resolving concerns, enforcing lease agreements, and fostering a positive living environment.
PROPERTY MANAGER
Olympus Property
10.2010 - 03.2012
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Developed and managed property budgets, providing detailed financial reports to support operational efficiency.
- Created and maintained staff schedules, aligning workload distribution with operational needs.
PROPERTY MANAGER
Amerisouth Realty
09.2006 - 04.2010
- Recruit, onboard, and develop high-performing on-site teams, fostering a culture of excellence and continuous learning to enhance operational efficiency and resident satisfaction.
- Address resident and team concerns effectively, utilizing mediation and strategic solutions to resolve disputes, improve workplace harmony, and enhance the resident experience.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Assisted in month-end closing activities such as preparing journal entries, reconciling accounts, and creating financial reports.
- Establish and monitor KPIs for leasing, retention, and financial performance, driving accountability and continuous improvement through data-driven decision-making.
Education
Skyline High School
Dallas, TX05-1998
Skills
- Budgeting, financial reporting & rent roll analysis
- Property renovations & capital improvements
- Occupancy optimization & resident retention
- Vendor & contractor management
- Team leadership, training & performance tracking
- Risk management, Fair Housing & legal compliance
SOFTWARE & TOOLS
Entrata, Yardi, One-Site, Rent Roll, AppFolio, LRO, AIRM, Apartment IQ, Knock, Outlook, Word, Excel
Timeline
PROPERTY MANAGER
Birchstone Residential
11.2023 - 05.2025
PHYSICIAN OFFICE REPRESENTATIVE
Baylor Scott & White Medical Center
12.2016 - 03.2022
PROPERTY MANAGER
WRH Realty
03.2014 - 03.2015
PROPERTY MANAGER
Olympus Property
10.2010 - 03.2012
PROPERTY MANAGER
Amerisouth Realty
09.2006 - 04.2010
Skyline High School
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