Summary
Overview
Work History
Education
Skills
Timeline
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Yolanda Velazquez

Dallas,TX

Summary

Role as a General Manager is to focused to make customers happy and build a bond with every single customer. Maintain sales and labor properly. Count inventory make schedule and do interview to new workings that are coming in

Overview

25
25
years of professional experience

Work History

General Manager

Burger King
10.2010 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Training, schedules, inventory count, Hire employees
  • Monitor labor, Make deposit and count money
  • Clean and make sure my restaurant is clean for our employer and visitors

Cashier

McDonald's Restaurant
10.2005 - 11.2010
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule

Office Cleaner

Yolanda
08.1998 - 12.2002
  • Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
  • Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
  • Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
  • Disinfected high-touch surfaces, doorknobs and light switches to prevent spread of germs and illness.

Education

High School Diploma -

Richardson High School
Richardson, TX
05.2007

Skills

  • Total Quality Management
  • Team Training
  • Labor & Sales
  • Customer Experience
  • Schedule making
  • Cleaning

Timeline

General Manager

Burger King
10.2010 - Current

Cashier

McDonald's Restaurant
10.2005 - 11.2010

Office Cleaner

Yolanda
08.1998 - 12.2002

High School Diploma -

Richardson High School

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Yolanda Velazquez