Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yolanda Vigil

Williamstown,NJ

Summary

Experienced Administrative Assistant with over 10 years of experience. Seeking an opportunity to support the organization's vision and mission to enhance day-to-day operations. Possess effective communication skills and ability to interact with individuals on various levels. Valuable team player emphasizing adaptability, efficiency, and integrity in a collaborative team environment. Eager to contribute a strong work ethic to a team that promotes company growth and success.


Overview

19
19
years of professional experience

Work History

Senior Administrative Assistant

Bethany Christian Services
05.2017 - Current
  • Streamlined office procedures, enhancing workflow efficiency and reducing operational delays across departments.
  • Implemented electronic filing systems, improving document retrieval speed and accuracy for team members.
  • Trained and mentored junior administrative staff, fostering skills development and promoting a collaborative work environment.
  • Supported program initiatives through meticulous project coordination, aligning resources with organizational goals to drive success.
  • Updated reports, managed accounts, and generated reports for company database.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.

Coordinator/Administrative Assistant

America’s Home Health
03.2015 - 05.2017
  • Arranged, managed and coordinated all aspects of travel to meet the specific needs of our clients.
  • Coordinated patient scheduling and resource allocation to enhance operational efficiency.
  • Streamlined communication between healthcare providers and patients to improve service delivery.
  • Developed training materials for staff onboarding, ensuring compliance with health regulations.
  • Implemented quality assurance measures to maintain high standards of patient care.
  • Analyzed workflow processes, identifying areas for improvement to optimize service delivery.
  • Entered data, generated reports, and produced tracking documents.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Completed bi-weekly payroll for over 1,000 employees.

Call Center Specialist/Payroll Assistant/Executive Assistant

Aramark
08.2006 - 03.2015
  • Managed payroll, time attendance, and supervised clerks to ensure daily operations as well as maintained files necessary to meet audit requirements.
  • Examined all live checks/ pay advice before delivering them to the employee's home and/or organizations worldwide.
  • Coordinated and maintained inventory of supplies and products.
  • Scheduled appointments, logged incident reports, and recorded phone calls in the portal for all the departments.
  • Managed high-volume inbound calls, resolving customer inquiries efficiently.
  • Implemented process improvements, enhancing response times for customer service requests.

Education

Associate of Science -

Rowan College
Sewell, NJ
08.2025

Project Management Certificate -

Penn State Great Valley
University Park, PA
01.2022

High School Diploma -

Frankford High School
Philadelphia, PA
01.2004

Skills

  • Proficient in Microsoft Office & SharePoint
  • Excellent communication & Interpersonal Skills
  • Travel coordination
  • Fluent in English and Spanish
  • High-level executive assistance
  • Project coordination expertise

Timeline

Senior Administrative Assistant

Bethany Christian Services
05.2017 - Current

Coordinator/Administrative Assistant

America’s Home Health
03.2015 - 05.2017

Call Center Specialist/Payroll Assistant/Executive Assistant

Aramark
08.2006 - 03.2015

Associate of Science -

Rowan College

Project Management Certificate -

Penn State Great Valley

High School Diploma -

Frankford High School

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