Yolanda Walker
Miami
Overview
9
9
years of professional experience
Work History
Correctional Officer
Florida Department Of Corrections
Miami, FL
06.2025 - 10.2025
- Monitored inmate behavior to ensure safety and security within facility.
- Responded promptly to emergency situations, utilizing crisis intervention techniques.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
Security Officer
Allied Universal Security Services
Doral, FL
06.2023 - 11.2024
- Monitored premises to prevent theft, vandalism, and other criminal activities.
- Conducted regular patrols to ensure safety and security of property and personnel.
- Prepared detailed incident reports and logs for management review and compliance purposes.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
Home Health Aide
Family Care Home Health Inc
Augusta, GA
07.2022 - 03.2023
- Provided personal care and assistance with daily living activities for clients.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Monitored changes in clients' conditions to report concerns to supervisor.
Crew Member
McDonald's Restaurant
Miami, FL
02.2017 - 06.2020
- Operated kitchen equipment safely while following food safety guidelines and procedures.
- Trained new crew members on operational procedures and customer service standards.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Education
High School Diploma - High School Education
Miami Palmetto Senior High
Miami, FL06.2020
Skills
First aid training
De-escalation techniques
Observation
Safety
Timeline
Correctional Officer
Florida Department Of Corrections
06.2025 - 10.2025
Security Officer
Allied Universal Security Services
06.2023 - 11.2024
Home Health Aide
Family Care Home Health Inc
07.2022 - 03.2023
Crew Member
McDonald's Restaurant
02.2017 - 06.2020
High School Diploma - High School Education
Miami Palmetto Senior High