YOLANDA WALTRIP

Started my online flower shop out of my home. I am the floral desinger, maintenance, bookkeeper and delivery. I now have a Mobile flower shop. I converted an old horse trailer to my mobile flower shop.

• Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
• Designed business plan to define concept, short-term and long-term goals and strategies.
• Researched trends and current innovations to determine competition and develop competitive pricing points.
• Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
• Promoted business via social media to generate leads and maximize brand identity.
• Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
• Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
• Interacted well with customers to build connections and nurture relationships.

• Performed daily data entry into Quick Books
• Prepared monthly invoices for Customers
• Set up Shed Auctions.
• Maintained and processed invoices, deposits, and money logs.
• Sorted financial documents, coded accounting entries for data processing and posted daily receipts and payments.
• Reviewed and processed client electronic payments and check deposits.
• Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Input financial data and produced reports using Quickbooks.
• Generated invoices upon receipt of billing information and tracked collection progress.
• Streamlined bookkeeping procedures to increase efficiency and productivity.
• Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
• Streamlined daily reporting information entry for efficient record keeping purposes.
• Oversaw accounts and financial reporting for over 100 clients.

• Managed Flower Shop, and all daily duties
• Prepared orders for all daily inventory
• Managed all Social Media
• Prepared work schedules, paid monthly bills and invoices.
• Accomplished multiple tasks within established time frames.

• Fluent in speaking and writing in Spanish to support South American Mining Customer
• Did daily data entry using Klinge Total Tyre Control
• Prepare daily and monthly tire reports for various customers
• Traveled to South America to conduct on-site Training
• Booked all travel arrangements to South America, as well as in country flights
• Proficient in many different computer applications and software.
• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
• Collected, arranged, and input information into database system.
• Generated reports detailing findings and recommendations.
• Created and managed project plans, timelines and budgets.
• Maintained database systems to track and analyze operational data.
• Gathered, organized and input information into digital database.
• Developed effective improvement plans in alignment with goals and specifications.

• Plan, prioritize, and coordinate, with the shop supervisors, all work in the tire shop
• Proficient in Klinge – Total Tyre Control, MIM/Ellipse, Visio, Excel
• Prepare daily and monthly tire reports for various customers
• Analyze tire data on daily basis and provide feedback to customers
• Responsible for monthly haulage and support tire forecasting
• Maintain tire management system, Total Tire Control
• Manage haul truck tire contracts
• Responsible for reporting out tire data to mine management on a daily and monthly basis
• Four years experience in participating in Morenci Tire Performance Improvement Committee and providing monthly data analysis presentations and recommendations for improvement of current tire performance
• Currently participating in NAOM haul road improvement team, duties include: analyzing data using six sigma tools, and preparing recommendations and reports to drive improvement efforts for haul road optimization
• Participated last 3 years as MSHA class instructor
• Specialized training in tires, Michelin and Bridgestone.