Leadership Roles
Yolanda Washington
Education And Administration
Byhalia,MS
Summary
Creative Teacher offering 20 years of experience developing and implementing childcare course curriculums. Proficient in evaluation, monitoring student performance and organizing examinations. Hardworking and energetic individual with excellent communication and supervisory skills. Offering extensive knowledge of child development and education. Skilled in creating and managing programs to create safe, secure and nurturing environment for children. Experienced in successful staff management up to 100 plus employees and program development.
Overview
19
19
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Teacher
Cadence Academy Preschool
Southaven , MS
2024.01 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
Lead Toddler Teacher
Cornerstone Christian Preschool
Olive Branch , MS
2023.09 - 2024.11
- Enhanced preschoolers'' learning experiences by incorporating creative and interactive teaching methods in daily lessons.
- Developed individualized lesson plans for each student, resulting in increased academic growth and understanding.
- Fostered a nurturing and inclusive classroom environment where all students felt comfortable participating and sharing ideas.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Front Desk Administrator
Orthosouth
Memphis , TN
2021.12 - 2022.09
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention
- Maintained transaction security by verifying payment cards against identification
- Completed forms and reports to facilitate admission, transfer or discharge
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel
- Aided colleagues, managers and customers through regular communication and assistance.
Front Desk Receptionist
Dr. Kaplan
Memphis , TN
2020.09 - 2021.12
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal
- Confirmed important personal and payment information for compliance with security and payment card industry standards
- Trained new team members on company procedures, customer service and issue resolution.
Assistant Terminal Manager
Greyhound Bus Lines
MEMPHIS , TN
2016.10 - 2020.03
- Developed and implemented new strategies and policies to improve efficiency by 90%
- Reviewed and adjusted 100 person staff to accommodate the daily schedule
- Improved operational efficiency by implementing streamlined processes and procedures for terminal operations.
- Managed daily terminal activities, ensuring smooth and efficient cargo handling and storage operations.
- Performed human resource-related tasks by interviewing and hiring employees, performing payroll functions and evaluating drivers.
Assistant Director
KIDS FIRST ENRICHMENT CENTER
MEMPHIS , TN
2006.02 - 2016.02
- Developed criteria, applications, procedural manuals and contracts for federal and state public transportation program.
- Monitored cost and ensured all documents were completed timely and properly.
- Negotiated contracts, preformed on-site evaluations and internal audits as well as review of customer surveys.
- Developed strategic community partnerships which boosted revenue by 100% which generated several new drivers.
- Increased student engagement by incorporating real-life examples and hands-on activities in lesson plans.
- Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate.
Education
High School Diploma -
WHITEHAVEN HIGH SCHOOL
Memphis, TN08.1999
Bachelor of Science - Business Management
Phoenix University
Phoenix, AZ 2022.01 - Current
Skills
- Office Management
- Delegating Assignments
- Recruitment and Selection
- Payroll Preparation
- Parent and Student Communication
- Oversee Staff
Certification
- Early Childhood Training - [2007-2024]
- CPR/First-Aid [2024]
Accomplishments
- Targeted Development - Met with parents and guardians to discuss children's progress and to determine priorities and resource needs.
- Student Mentor - Volunteered as temporary student guidance counselor to help resolve student personal issues.
- Won “Teacher of the Month” award at Kids First Enrichment Center in 2008, 2010, 2013, and 2016..
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Teacher
Cadence Academy Preschool
2024.01 - Current
Lead Toddler Teacher
Cornerstone Christian Preschool
2023.09 - 2024.11
Bachelor of Science - Business Management
Phoenix University
2022.01 - Current
Front Desk Administrator
Orthosouth
2021.12 - 2022.09
Front Desk Receptionist
Dr. Kaplan
2020.09 - 2021.12
Assistant Terminal Manager
Greyhound Bus Lines
2016.10 - 2020.03
Assistant Director
KIDS FIRST ENRICHMENT CENTER
2006.02 - 2016.02
High School Diploma -
WHITEHAVEN HIGH SCHOOL
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCareer advancementPaid sick leaveHealthcare benefits401k matchPaid time offWork from home optionPersonal development programsQuote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Interests
Childcare
Administration
Software
Micro soft computer skills
Affiliations
- Christian Methodist Episcopal
- St.Jude
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