Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Yolanda Webb

Charlotte,NC

Summary

Dynamic Activities Assistant with a proven track record at Plaza Nursing and Rehab, enhancing resident engagement through tailored activities and effective relationship management. Skilled in promoting cognitive health and providing exceptional client support, I excel in creating meaningful interactions that uplift emotional well-being and foster a vibrant community atmosphere.

Experienced with planning and facilitating activities that promote engagement and enjoyment. Utilizes creativity and organizational skills to design programs that cater to diverse interests. Knowledge of team collaboration and adaptability to ensure dynamic and responsive environment.

Qualified [Assistant ] with solid background in organizing and leading engaging activities for diverse groups. Demonstrated ability to create inclusive and enjoyable programs that foster community and participation. Proven skills in communication and teamwork, enhancing overall experience for participants.

Creative Activities Assistant skilled at planning unique events and activities. Considerate listener utilizes residents' preferences to create fulfilling experiences. Celebrated for keeping activities budget-friendly.

Knowledgeable activities team member committed to providing quality programming to diverse range of individuals. Skilled in leading engaging activities, organizing events and developing creative solutions to best serve needs.

Approached each day and unique challenges with enthusiasm, patience, and humor.

High-energy Recreational Leader adept at developing exciting calendar events to maximize budgetary resources while fulfilling community desires. Talented problem-solver with personable and open style.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Assistant position. Ready to help team achieve company goals.

Overview

10
10
years of professional experience

Work History

Activities Assistant

Plaza Nursing and Rehab
05.2024 - 05.2025
  • Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
  • Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
  • Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
  • Planned, coordinated, and implemented activities to address needs of participants with varying abilities.

Housekeeping Assistant

Liberty Health Care
05.2023 - 05.2024
  • Enhanced guest satisfaction by providing thorough and efficient cleaning services in guest rooms and common areas.
  • Ensured a welcoming environment for guests by keeping all areas clean, tidy, and wellmaintained.
  • Proactively addressed potential housekeeping issues by conducting regular inspections and initiating corrective actions as needed.
  • Provided exceptional service during high-occupancy periods, maintaining quality standards despite increased demands.

Lead Housekeeper

Mathew’s Medical Center
03.2020 - 05.2023
  • Enhanced guest experience by maintaining high standards of room hygiene and presentation.
  • Developed strong relationships with other departments to facilitate smooth operations and positive working environment.
  • Improved overall cleanliness and guest satisfaction by implementing efficient housekeeping procedures.
  • Streamlined linen management processes, reducing laundry costs without compromising on cleanliness or guest comfort levels.
  • Addressed guest concerns promptly, resolving issues efficiently while demonstrating excellent customer service skills.
  • Conducted regular inspections of guest rooms, public spaces, and back-of-the-house areas to maintain cleanliness standards.
  • Implemented standardized checklists for staff use during room inspections, ensuring consistent quality across all guest accommodations.
  • Promoted a safe working environment by adhering to OSHA guidelines and conducting regular safety trainings for staff members.
  • Demonstrated leadership skills by guiding staff during periods of high occupancy or challenging situations with grace under pressure.
  • Increased efficiency by cross-training employees in various housekeeping roles, resulting in greater flexibility within the team.
  • Trained new hires in proper cleaning techniques, safety protocols, and company policies to ensure consistent service quality.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.

Processing Associate

Walmart
10.2015 - 04.2019
  • Developed strong product knowledge through ongoing training sessions, enabling more effective assistance when guiding customers towards suitable clothing options.
  • Assisted customers in locating specific clothing items, resulting in increased sales and improved customer satisfaction.
  • Contributed to the success of promotional events by effectively executing marketing strategies designed to attract customers and drive sales growth.
  • Expedited order fulfillment processes by efficiently unpacking shipments, tagging new merchandise, and updating inventory records accordingly.
  • Boosted overall store appearance through regular maintenance tasks such as folding clothes, arranging shelves, and tidying up displays for optimal presentation.
  • Demonstrated adaptability by remaining flexible with scheduling needs and willingly taking on additional responsibilities during peak business periods or staff shortages.
  • Streamlined inventory management by accurately cataloging, organizing, and maintaining stock levels of various clothing items.
  • Optimized storage areas within the stockroom through careful organization of merchandise and efficient utilization of available space.
  • Improved store cleanliness and organization by actively maintaining the sales floor and dressing rooms during shifts.
  • Enhanced customer satisfaction by providing exceptional service and prompt assistance with clothing selections.

Education

High School Diploma -

Boys And Girls High
Brooklyn, NY
06-1993

Skills

  • Experience in senior living
  • Effective relationship management
  • Resident assistance
  • Client support

Timeline

Activities Assistant

Plaza Nursing and Rehab
05.2024 - 05.2025

Housekeeping Assistant

Liberty Health Care
05.2023 - 05.2024

Lead Housekeeper

Mathew’s Medical Center
03.2020 - 05.2023

Processing Associate

Walmart
10.2015 - 04.2019

High School Diploma -

Boys And Girls High
Yolanda Webb