Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessDevelopmentManager

Yolanda Wideman

Cyber Analyst
San Antonio,TX

Summary

Professional support specialist with strong background in troubleshooting, technical support, and customer service. Skilled in resolving hardware and software issues efficiently and effectively. Known for collaborative approach and adaptability to evolving needs, ensuring optimal team performance and user satisfaction. Reliable, resourceful, and focused on achieving results.

Overview

6
6
Certifications
7
7
years of professional experience
3
3
years of post-secondary education

Work History

Cyber Intelligence Analyst

Technica Corporation
San Antonio, TX
04.2023 - 05.2024
  • Facilitated user account setup to support operational needs and manipulation within the USAF
  • User account creation and manipulation within the USAF
  • Coordinated network updates for local and deployed accounts to maintain system integrity and operational readiness.

AFSFC Help Desk Technician

AGOVX
San Antonio, TX
11.2021 - 02.2022
  • Updated computers and databases for civilian personnel to ensure operational readiness
  • Removed excess DoD outdated equipment through DLA Disposition Service to optimize resource allocation
  • Ordered new laptops for deployable units to enhance operational readiness. and computers for deployment purposes for deployable units stationed on base

Cyber Network Analyst

Twenty Second Century Technologies Incorporated
San Antonio, TX
04.2017 - 08.2021
  • Utilized six network surveillance programs across classified and non-classified networks to detect and mitigate exploitations and vulnerabilities.
  • Oversaw 16 network sites worldwide to detect potential issues.
  • Oversaw two Cyber Management Networks.

Education

Bachelor of Science - Cyber Security with a concentration in Digital Forensics

American Public University System
Charles Town
07.2023 - Current

AA Degree - General Studies

American Military University
Charlestown, WV
02-2013

Skills

Technical troubleshooting

System monitoring

Remote system analysis

Software updates

Problem solving

Conflict resolution

Certification

SEC+

Timeline

Bachelor of Science - Cyber Security with a concentration in Digital Forensics

American Public University System
07.2023 - Current

Cyber Intelligence Analyst

Technica Corporation
04.2023 - 05.2024

AFSFC Help Desk Technician

AGOVX
11.2021 - 02.2022

Cyber Network Analyst

Twenty Second Century Technologies Incorporated
04.2017 - 08.2021

AA Degree - General Studies

American Military University
Yolanda WidemanCyber Analyst