Yolanda Wright
Madison,TN
Summary
Executive-level operations leader with 25+ years of experience driving efficiency, safety, and team performance in high-volume logistics environments. Proven track record of reducing operational costs, improving safety compliance, and leading large teams to exceed performance goals.
Overview
19
19
years of professional experience
Work History
Team Leader
FedEx Express
02.2023 - Current
- Directed daily sort operations impacting Nashville market, achieving 98% on-time delivery rate.
- Implemented process improvements that reduced operational delays by 15%.
- Served as liaison between management and employees, improving communication and reducing policy-related complaints by 20%.
Safety Coordinator / Dispatcher
FedEx Express
10.2006 - Current
- Facilitated Safety Continuous Improvement Team (SCIT) meetings, leading to a 30% improvement in compliance scores.
- Developed and delivered safety training programs, reducing workplace injuries by 20%.
- Optimized transport routes for 10 facilities, cutting transit times by 12% and improving customer satisfaction.
Ramp Operations Manager
FedEx Express
12.2010 - 02.2023
- Managed ramp operations and a team of 15+ employees, increasing productivity by 18% through optimized workflows.
- Reduced safety incidents by 25% by implementing rigorous compliance protocols and training programs.
- Cut operational costs by 10% through strategic resource allocation and vendor negotiations.
Education
Associate of Applied Science -
Anthem Career College
Nashville, TNAdditional Studies - undefined
Tennessee State University
Nashville, TNHigh School - undefined
Kirby High School
Memphis, TNSkills
- Strategic Leadership & Team Development
- Operational Excellence & Process Optimization
- Safety Compliance & Risk Mitigation
- Performance Management & Coaching
- Budgeting & Cost Control
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Timeline
Team Leader
FedEx Express
02.2023 - Current
Ramp Operations Manager
FedEx Express
12.2010 - 02.2023
Safety Coordinator / Dispatcher
FedEx Express
10.2006 - Current
Additional Studies - undefined
Tennessee State University
High School - undefined
Kirby High School
Associate of Applied Science -
Anthem Career College