Summary
Overview
Work History
Education
Skills
Work Preference
Accomplishments
Work Availability
Timeline

Yolanda Seymour

FORT WORTH,TX

Summary

Dynamic customer service professional with extensive experience at FabFitFun, recognized for efficiently resolving order-related issues while ensuring precision in every task. Proven adaptability to changing environments and a strong commitment to workplace safety contribute to a supportive atmosphere for clients and colleagues alike.

Overview

16
16
years of professional experience

Work History

Substitute Teacher, K-12

ESS/Frontline
Paragould, AZ
08.2024 - Current
  • Instructed small groups or individual students who need extra help or attention.
  • Supervised lunchroom duties, playground activities, field trips and after-school programs.
  • Applied effective teaching practices to support academic development.

Explosive Charge Manufacturer

Halliburton Energy Services
Alvarado, TX
06.2023 - 04.2024
  • Incorporated modern technologies to tackle production challenges.
  • Monitored implementation of standards governing health, safety, and environmental practices.
  • Assessed operational methods relative to best practices guidelines.

Customer Returns Processor

Haggar Clothing Co.
Fort Worth, TX
08.2020 - 07.2023
  • Engaged in frequent training sessions to remain current on company policies regarding returns processing.
  • Maintained accurate records of returned item quantities.
  • Accurately logged information into computer database.
  • Carried out efficient data entry specifically for return authorizations.

Order Management Supervisor

FabFitFun
Chino, CA
02.2019 - 07.2020
  • Surveyed inventory status and communicated shortages to concerned groups.
  • Documented delays impacting shipment timelines.
  • Resolved order-related issues by collaborating with sales representatives and customers.

Inventory Control Supervisor/Analyst

Avon Products, INC
Pasadena, CA
04.2009 - 12.2018
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Inventoried warehouse stock on a daily, monthly and annual basis.
  • Motivated and managed performance, activities and responsibilities of Inventory Control Team.
  • Maintained control of cycle counts, physical inventory and discrepancy research.

Education

Bachelor of Arts (B.A.) - Liberal Arts

Mount St. Mary's University, Los Angeles, CA
05.2021

Skills

  • Excellent verbal and written communication skills
  • Strong problem-solving and troubleshooting abilities
  • Customer-focused mindset and ability to empathize with clients
  • Ability to work well in a fast-paced and dynamic environment
  • Attention to detail and strong organizational skills
  • Workplace Safety
  • Customer service
  • Team collaboration
  • Time management
  • Document organization
  • Scheduling appointments
  • Adaptability to change
  • Administrative operations

Work Preference

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceFlexible work hoursPaid time off401k matchPersonal development programsHealthcare benefitsCompany Culture

Accomplishments

  • Took all offered shifts to maintain coverage for students
  • Managed English and Social Studies in a third grade classroom for four months.
  • Recognized by multiple schools as an excellent substitute.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Substitute Teacher, K-12 - ESS/Frontline
08.2024 - Current
Explosive Charge Manufacturer - Halliburton Energy Services
06.2023 - 04.2024
Customer Returns Processor - Haggar Clothing Co.
08.2020 - 07.2023
Order Management Supervisor - FabFitFun
02.2019 - 07.2020
Inventory Control Supervisor/Analyst - Avon Products, INC
04.2009 - 12.2018
Mount St. Mary's University - Bachelor of Arts (B.A.), Liberal Arts

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Yolanda Seymour