YOLANDA V. HERNANDEZ

To establish the position of Financial Center Manager at Firstmark Credit Union (Zarzamora Location) where I can utilize my supervisory skills, knowledge of policy/procedures, and contribute to the growth of the company where I can continue to develop team leadership skills and apply my strong background to build a successful team to create value for the organization.

Summary of Qualification Highly: Organized, detailed-oriented leader with a history of improving effectiveness and productivity Responsible, efficient, and flexible Work well under pressure as part of a team Ability to elicit confidence and build rapport Meticulous worker; attentive to quality and detail Proven ability to gain member’s/employees confidence and trust Enthusiastic, dependable, self-motivated Hard worker, quick learner, and ability to assume responsibility Polite and professional [Job Title] successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.