Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yolande Harper

Kissimmee,FL

Summary

Dedicated housekeeper with extensive experience at Hilton Grand Vacations, skilled in deep cleaning and linen replenishment. Proven ability to enhance guest satisfaction through meticulous attention to detail and effective communication. Recognized for maintaining pristine environments and implementing efficient cleaning techniques, ensuring a welcoming atmosphere for all guests.

Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.

Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.

Reliable housekeeper dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.

Results-driven housekeeper excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.

Overview

11
11
years of professional experience

Work History

Housekeeper/Pool Attendant

Hilton Grand Vacations Club/bluegreen
01.2018 - Current
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Sorted, laundered and put away various laundry items.
  • Handled requests for extra linens, toiletries and other supplies.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.

Housekeeper

Marriot
02.2017 - 02.2020
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Verified cleanliness and organization of storage areas and carts.
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Returned emptied garbage receptacles to proper locations.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.

Housekeeper

Hilton Grand Vacations Tuscany
01.2014 - 02.2016
  • Dusted picture frames and wall hangings with cloth.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Operated electronic backpack vacuums and floor sweepers.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Education

School of Hiati
Port Au Prince
01-1995

Skills

  • Cleaning techniques
  • Deep cleaning
  • Linen replenishment
  • Dusting

Languages

English
Professional Working

Timeline

Housekeeper/Pool Attendant

Hilton Grand Vacations Club/bluegreen
01.2018 - Current

Housekeeper

Marriot
02.2017 - 02.2020

Housekeeper

Hilton Grand Vacations Tuscany
01.2014 - 02.2016

School of Hiati