Yolande Kindo

Pragmatic and growth focused professional with 20 years of accomplishment in successful international industry company. Collaborate with cross-functional departments and teams. Strong communication, critical thinking, decision making, and problem-solving skills.

Bilingual in English and French professional with wealth experience in managing logistics, retail, human resources, and administrative operations.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

• Successfully coordinated recruitment and positioned personnel for various clients, ensuring alignment talent needs.
• Produced labor agreements to over one-thousand employees for multiple employers nationwide.
• Conducted the process of Rainforest alliance certification required for international trade.
• Implementation of a new payroll system and incentives that increased productivity and employee satisfaction.
• Revised and structured training program to focus on performance improvement and goals achievement across all levels.
• Exceeded monthly delivery goals.
• Assisted new customer service representatives in telephone etiquette and problem solving skills, improving their overall confidence and enabling them to begin taking calls within days of hire.
• Resolved 90% of delivery issue through excellent communication and after sale service strategies to maintain client satisfaction.