Yolande Phelps
Conyers,GA
Summary
Trustworthy and perceptive teacher and administrative support seeking to connect many years of experience in leadership, management, administration, training and teaching to a team with a meaningful mission.
Overview
17
17
years of professional experience
Work History
Teacher
Contractor
05.2024 - Current
- Teach pre-employment transitional services (Pre-ETS) to high school students with learning or behavioral challenges
- Hosted and taught summer school GROW program
- Interfaced with parents giving feedback on students’ progress
- Assist in selection of learning material meeting Georgia Vocational Rehabilitation Agency (GVRA) Standards
Ambassador and Administrative Associate
CTC Technology and Energy
11.2020 - 01.2024
- Identify and analyze legal contracts and NDAs for red flags or upcoming or immediate needed action
- Migrated data of over 10,000 contracts from server into new contract software database and executed cleanup of those files
- Manage AI powered vendor management database, tagging contracts, pulling reports looking for contract renewal opportunities
- Train staff to how to analyze legal documents, tag and file them in the ContractWorks database
- Coordinate and schedule interviews for prescreened candidates
- Partner with Human resources managers and executive team members in tracking interview process by creating and monitoring a database
- Key contact for candidates and new hires
- Support new hire onboarding including orientation and training
- Translate written public communications from English to Spanish for engineers and the ambassador center for public and private display
- Alert government clients to broadband initiative that empower unserved or underserved communities
- Collect data used to measure the impact of services rendered to the targeted communities
- Train new hires in the Ambassador center to interface with clientele via phone
- Connect with school administrators in multiple states to introduce funding to expand the technology base for students
Assistant to the Director of Legal Services
The Department of Juvenile Justice
10.2012 - 02.2014
- Provided administrative, research and litigation support to the director and his legal team
- Maintained directors’ calendar
- Conducted legal analyses and redactions of court ordered documents
- Monitored incoming and outgoing correspondence and action documents to ensure that response was prepared by proper legal conventions while meeting deadlines
- Worked with cross-functional teams to provide asset management risk strategy and mitigation, which increased AUM by 50%
- Demonstrated an ability to meet strict deadlines and maintain confidentiality and professionalism while working under the pressure of competing priorities in a fast-paced environment
- Key liaison between clientele, DJJ, Georgia Department of Law, and DFCS
- Pre-screened new hire candidates
- Coordinated new hire interview scheduling with panelist of executives
- Assisted in acclimating new hires to organizational flow of the legal department
Lead Teacher of Infant Care
Cathedral School of the Arts
08.2008 - 08.2011
- Developed a clean, creative and safe environment for infants to flourish into toddlerhood
- Implemented curriculum for infants six weeks to one year of age to develop auditory, motor and sensory skills
- Trained staff to exceed governmental standards which were tested by random inspections
- Created and monitored staffs time schedules for payroll
- Interfaced daily with parents giving updates on his or her child’s progress
Education
Certificate - Bible Studies
Ascend Academy
Conyers, GA01.2022
Bachelor of Science - Urban Studies and Human Resources Development
Georgia State University
Atlanta, GA01.1996
Associates of Arts - Psychology and Sociology
University of the Bahamas
01.1993
Skills
- Effective Communication
- Critical Thinking
- Stakeholder liaison
- Solution Focused
- Effective task delegation
- Scheduling
- Operations Management
- Effective team collaboration
- Emotional Intelligence
- Time Management
- Multi-Tasking
- Organization
- Research
- Training
- Proficient in Microsoft Office
- Kronos
- SalesForce
- ContractWorks
- Lexis Nexis
- Data Migration
- Event Planning
- Conflict resolution
Timeline
Teacher
Contractor
05.2024 - Current
Ambassador and Administrative Associate
CTC Technology and Energy
11.2020 - 01.2024
Assistant to the Director of Legal Services
The Department of Juvenile Justice
10.2012 - 02.2014
Lead Teacher of Infant Care
Cathedral School of the Arts
08.2008 - 08.2011
Bachelor of Science - Urban Studies and Human Resources Development
Georgia State University
Associates of Arts - Psychology and Sociology
University of the Bahamas
Certificate - Bible Studies
Ascend Academy
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