YOLANDER DORSEY
WEST SACRAMENTO,CA
Summary
Proven to enhance office efficiency and client satisfaction at Ginkgo Bioworks, I am a dynamic Director of First Impressions with expertise in MS Office Suite and exceptional interpersonal skills. My approach has consistently fostered professional relationships and streamlined operations, achieving seamless event execution and maintaining high confidentiality standards.
Overview
15
15
years of professional experience
Work History
Director of First Impressions
Ginkgo Bioworks
10.2022 - 06.2024
- Maintained and organized front desk area to create a pleasant environment for all visitors.
- Greeted guests warmly, determined nature of visit and escorted to appropriate department or area.
- Collaborated effectively with cross-functional teams to achieve common goals and maintain seamless operations.
- Developed strong rapport with clients and colleagues, fostering long-lasting professional relationships.
- Conducted regular inventory checks of office supplies and equipment, ensuring optimal availability of resources at all times.
- Organized office events and meetings, ensuring seamless execution and participant satisfaction.
- Maintained area near entrance to create welcoming and inviting environment for guests.
- Handled sensitive client information with discretion and confidentiality, adhering to strict privacy policies at all times.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Oversaw office equipment maintenance to support continuous and uninterrupted operations.
Director of First Impressions
Bayer Crop Science
01.2014 - 10.2022
- Answer multi-line phone system.
- Maintained professional presentation of front office, conference rooms, and common use areas.
- Greeted guests, employees, vendors warmly , advised and guided them through safety protocols, direct them to appropriate person, meeting or work space.
- Sort and distribute incoming mail, process outgoing mail and small envelopes/packages for couriers.
- Maintained office equipment(badge printer, copiers, fax, phones, laminator, etc.), service calls and managed vendor services contracts.
- Provided administrative support, assisted in planning, executing and implementation of company meetings, conferences and training events to Executive Administrative Team.
- Inventoried, maintained, organized, purchased and distributed general office and facilities supplies on a monthly basis. Focused on keeping cost down.
Receptionist
AgraQuest
05.2009 - 03.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
BBA - Business Management
05.1990
Skills
- Positive upbeat attitude, demonstrates respect for everyone
- Excellent interpersonal skills; polite and professional etiquette
- Reliable and punctual with excellent organizational skills
- Ability to juggle multiple priorities and practice high levels of confidentiality
- Experience using MS Office Suite
- Ability to sit stand and bend for hours at at time
Timeline
Director of First Impressions - Ginkgo Bioworks
10.2022 - 06.2024
Director of First Impressions - Bayer Crop Science
01.2014 - 10.2022
Receptionist - AgraQuest
05.2009 - 03.2013
Jarvis Christian College - BBA, Business Management
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