Yoleidys Diaz
Georgetown,TX
Summary
Driven professional with a background in office administration and accounting. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication.
Overview
13
13
years of professional experience
Work History
Receptionist /Front Desk Administration OPS
Florida Department Of Children And Families
08.2023 - 02.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Manager's Assistant
Chevron Gas Station International Dr
09.2022 - 06.2023
- Ran errands to support daily needs of management.
- Responded to and directed incoming calls and other communication.
- Scheduled meetings and managed calendar.
- Utilized [Software] to create and edit correspondence, documents, and materials.
- Attended monthly sales meetings and reported pertinent information to employees.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Reviewed sales and gross profit report to assess company efficiency.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Administrative Assistant
SM Resinas Do Brasil LTDA
03.2019 - 01.2022
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Executed record filing system to improve document organization and management.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Accounting Assistant
G Y G Asociados Oficina Contable
06.2011 - 01.2019
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Used accounting software to prepare weekly and monthly financial reports.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Completed payroll functions to facilitate accurate and prompt staff payments.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Completed financial reports, providing insight into performance, operations, and cash flow.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
Education
Bachelor of Science - Accounting And Finance
Universidad Jose Antonio Paez
Valencia,Venezuela05.2015
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Customer and client relations
- Office Administration
- Administrative Support
- Basic accounting
Languages
Spanish
Native or Bilingual
Portuguese
Full Professional
English
Professional Working
Timeline
Receptionist /Front Desk Administration OPS
Florida Department Of Children And Families
08.2023 - 02.2024
Manager's Assistant
Chevron Gas Station International Dr
09.2022 - 06.2023
Administrative Assistant
SM Resinas Do Brasil LTDA
03.2019 - 01.2022
Accounting Assistant
G Y G Asociados Oficina Contable
06.2011 - 01.2019
Bachelor of Science - Accounting And Finance
Universidad Jose Antonio Paez
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