Microsoft Office
Yolena Frederic
Houston,Texas
Summary
Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
14
14
years of professional experience
8
8
years of post-secondary education
1
1
Language
Work History
ORR Youth Care Specialist
MVM INC, TDY Locations
04.2021 - Current
- ORR- Office of Refugee Resettlement.
- Aid in transportation of bringing more than 100 children to their correct sponsors, once approve for release from shelter.
- Provide emergency crisis services as necessary; make immediate clinical assessments.
- Determine correct course of action when helping children, with social worker, or medical doctor.
- Access children's needs and develop strategies to help.
- Participates in presentation effort designed to advocate responsive policies and programs on behalf of minors.
- Remain knowledgeable of all federal government policies and procedures related to issues that impact children who served in UAC- ORR program.
- Write case notes, incidents reports, and other required documentation.
Warehouse Clerk
Amazon
Los Angeles, CA
07.2020 - 12.2020
- Ensured distribution floor is properly stocked and presence of store is well maintained.
- Ensured packages contained correct products and supplies before completing packaging processes.
- Loaded and unloaded 50lbs cartons/ merchandise to and from delivery vehicles, conveyor system, etc.
- Lifted, carried, pushed and pulled packages on continuous regular base.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Checked packages and merchandise for damage and notified vendors.
Elementary ESL Instructor
JES Island Kindergarten
Shanghai, China
08.2018 - 12.2019
- Developed learning material allowing children to solve problems, experiment, question, and master concepts through active learning.
- Supervised children in nurturing, family-like environment.
- Prepared lesson plans and taught English grammar, writing, reading, speaking and listening skills.
- Attended meetings; provided advice in developing lesson plans, and performing other tasks assigned.
- Maintained, completed accurate records of student's progress and evidence of growth.
- Developed and implemented curriculum to meet and established learning objectives for 130 students.
- Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
ESL Instructor
Longman Schools
Shanghai, China
07.2017 - 07.2018
- Taught ESL to 100 plus students of diverse cultural backgrounds in international classrooms.
- Designed audio-visual didactic resources to help students develop their language skills.
- Planned and run educational program for beginner students that concluded with intermediate-level final exam.
- Prepared extra-curricular activities and after-school assistance for individual students.
- Attended team meetings with fellow bilingual teachers to integrate curriculum and improve student learning.
- Increased student literacy by reading books to groups and giving each student opportunity to practice skills.
- Prepared students to successfully articulate their comprehension, ideas, and opinions by essays draft in English.
- Developed activities and integrated technology to diversify instruction.
Teaching Assistant- Internship
Hibiscus Elementary School
Miami Dade, FL
01.2012 - 03.2012
- Supported students' academic progress by providing one-on-one attention to help guide learning and comprehension.
- Supported lead teacher in grading assignments, maintaining records, and preparing for class sessions.
- Collaborated with lead teacher to identify and address students' behavioral issues. Planned activities, projects, and reading lessons.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Implemented practice exercises and group assignments to assist students in quick information grasping.
Procurement -Internship
Able Business Services
Miami Dade, FL
03.2015 - 07.2015
- Maintained computerized and manual records of purchased items, deliveries, costs, product performance, and inventories.
- Developed, prepared, and maintained approved vendor database and bidder list for making reliable purchases.
- Researched and shopped competitors to maintain accurate and up-to-date knowledge of market conditions.
- Identified, researched and pursued product opportunities.
- Sourced vendors, assisted with negotiations and set up schedules for merchandise deliveries.
- Optimized presentations by working with planning, visual and marketing teams.
Librarian Assistant
Miami Dade Public Library System
Miami Dade, FL
03.2008 - 06.2017
- Registered 300 plus new patrons, maintained and updated customer profiles.
- Maintained circulation desk for lending periodicals and books to patrons.
- Educated patrons on use of reference sources, card catalogs and automated information systems.
- Maintained records of books taken out and books brought back.
- Settled any fines and fees on patron's accounts.
- Helped patrons locate books and find material online for projects or school related.
- Assisted patrons with internet access and ensuring their technical needs are met/Organized repair of damaged books.
- Inspected condition of books before and after check-out to ascertain any damage on behalf of patrons.
- Assisted with library events and reading sessions.
Education
Master of Science - Library and Information System
FSU-Florida State University
Remote 04.2019 - Current
TEFL-TESOL Certifications Teacher - Teaching English As A Second Language (ESL)
Teach-Away Online Edu.
Remote 03.2017 - 05.2017
Bachelor of Science - Supervision and Management, Human Resources, and Marketing
Miami Dade College
01.2014 - 04.2016
Associate of Arts - Elementary Education
Miami Dade College
08.2011 - 08.2013
Skills
Elementary Educationundefined
Software
Google Drive
Presentations/Slideshows
Social Media
Timeline
ORR Youth Care Specialist
MVM INC, TDY Locations
04.2021 - Current
Warehouse Clerk
Amazon
07.2020 - 12.2020
Master of Science - Library and Information System
FSU-Florida State University
04.2019 - Current
Elementary ESL Instructor
JES Island Kindergarten
08.2018 - 12.2019
ESL Instructor
Longman Schools
07.2017 - 07.2018
TEFL-TESOL Certifications Teacher - Teaching English As A Second Language (ESL)
Teach-Away Online Edu.
03.2017 - 05.2017
Procurement -Internship
Able Business Services
03.2015 - 07.2015
Bachelor of Science - Supervision and Management, Human Resources, and Marketing
Miami Dade College
01.2014 - 04.2016
Teaching Assistant- Internship
Hibiscus Elementary School
01.2012 - 03.2012
Associate of Arts - Elementary Education
Miami Dade College
08.2011 - 08.2013
Librarian Assistant
Miami Dade Public Library System
03.2008 - 06.2017
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