Yolga Desrosier
Monsey ,NY
Summary
Dynamic leader with proven success in team leadership and project coordination, demonstrated at Kohls Department Store. Excelled in performance monitoring and conflict resolution, enhancing team productivity and motivation. Skilled in organization and basic computer skills, I drove strategic plans to surpass objectives, achieving significant team milestones.
Overview
9
9
years of professional experience
Work History
Beauty Consultant
CVS Pharmacy
370 NY-306 Monsey NY 10952 United States
05.2025 - Current
- Advised clients on skincare products, enhancing customer satisfaction and loyalty.
- Demonstrated product application techniques, increasing client engagement during consultations.
- Conducted thorough skin assessments to recommend personalized beauty solutions effectively.
- Trained junior consultants on product knowledge and sales techniques to improve team performance.
- Analyzed customer feedback to refine service offerings and enhance overall shopping experience.
- Educated clients on skincare and cosmetic products, driving informed purchasing decisions.
- Provided personalized beauty consultations, enhancing customer satisfaction and loyalty.
Beauty Team Lead
Kohls Department Store
Nanuet, NY
11.2022 - 11.2024
- Led team to ensure successful project completion within deadlines.
- Improved team efficiency by delegating tasks effectively.
- Coordinated team efforts to achieve project milestones.
- Enhanced team collaboration, facilitating regular meetings and open communication.
- Developed team strategies for improving productivity and meeting goals.
- Supported team problem-solving efforts to overcome project challenges.
- Educated staff on organizational mission and goals to help employees achieve success.
Team Member
Dunkin Donuts
Nanuet, NY
03.2022 - 11.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Team Manager/Management Trainee
White Castle
Nanuet, NY
11.2016 - 03.2022
- Led employee relations through effective communication, coaching, training, and development.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Defined clear targets and objectives and communicated to other team members.
- Led development and execution of strategic plans to meet company objectives, driving team success.
Education
High School Diploma -
Spring Valley High School
Spring Valley, NY06-2018
Skills
- Team leadership
- Project coordination
- Performance monitoring
- Conflict resolution
- Goal setting
- Team motivation
- Organization skills
- Time management
- Telephone skills
- Scheduling
- Greeting and seating clients
- Basic computer skills
Timeline
Beauty Consultant
CVS Pharmacy
05.2025 - Current
Beauty Team Lead
Kohls Department Store
11.2022 - 11.2024
Team Member
Dunkin Donuts
03.2022 - 11.2022
Team Manager/Management Trainee
White Castle
11.2016 - 03.2022
High School Diploma -
Spring Valley High School