Yolimar Playton
San Antonio,TX
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
24
24
years of professional experience
Work History
Supervisory Transport Officer
DHS-TSA
09.2014 - 03.2024
- Setting priorities, assigning tasks, monitoring and evaluating, coaching and developing employees capabilities, developing work schedules, reviewing and approving leave of absence, recommending a variety of Human Resources actions such as promotions, reassignment, awards, etc.
- Providing everyday briefings to personal with important changes of task and policies.
- Responsible for participating in the development of new policies and procedure.
- Developing incident reports and key information for leadership, to include writing various types of communications, reports, and documents that are essential to the work performed.
Office Manager
Dorado Equities
07.2011 - 09.2014
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
Owner and General Manager
Movilnet Telephone
01.2000 - 07.2007
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Education
Bachelor of Arts - Business Administration
Institute Administrations And Marketing
Caracas, Venezuela 07.1994
Skills
- Scheduling Coordination
- Lead Management
- Assisting customers
- Documentation skills
Languages
Spanish
Full Professional
Timeline
Supervisory Transport Officer
DHS-TSA
09.2014 - 03.2024
Office Manager
Dorado Equities
07.2011 - 09.2014
Owner and General Manager
Movilnet Telephone
01.2000 - 07.2007
Bachelor of Arts - Business Administration
Institute Administrations And Marketing
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