Yolimar Zappas
Sahuarita,AZ
Summary
Experienced pharmacy leader currently serving as Pharmacist-in-Charge at Mariposa Community Health Center, with prior experience as Pharmacy Manager at Walmart. Recognized for strong leadership, team development, and the ability to build meaningful relationships with staff and colleagues. Frequently acknowledged by supervisors and team members for work ethic, operational excellence, and supportive leadership style. Serves as a pharmacy student and residency preceptor for the University of Arizona, mentoring future pharmacists and fostering clinical growth and professional confidence. Known for transforming teams into highly motivated, collaborative environments while maintaining a strong commitment to patient care and community health. Seeking opportunities to expand leadership impact and contribute to organizational growth and team development on a broader scale.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Pharmacist in Charge
Mariposa Community Health Center
Nogales, USA
09.2024 - Current
- Supervised pharmacy operations, ensuring compliance with regulations and standards.
- Collaborated with healthcare providers to optimize patient medication therapy management and improve patient outcomes.
- Provided patient counseling on medication use, side effects, and interactions.
- Managed inventory levels, coordinating medication ordering and supply chain processes to ensure timely access to medications.
- Ensured efficient pharmacy workflow while maintaining high-quality service standards.
- Achieved optimal staff performance through proactive management and monitoring of daily activities.
- Resolved customer complaints promptly and professionally, enhancing patient satisfaction and trust in pharmacy services.
Staff Pharmacist
Mariposa Community Health Center
Nogales, USA
08.2023 - 09.2024
- Collaborated with physicians to optimize medication therapy, ensuring patients received high quality, cost-effective treatments.
- Reviewed patient profiles to ensure appropriate medication therapy management.
- Dispensed medications accurately, ensuring compliance with protocols and guidelines to enhance patient safety.
- Educated patients on medication usage, side effects, and adherence strategies to promote better health outcomes.
- Administered vaccines to immunize patients against communicable diseases.
Pharmacy Manager
Walmart
Nogales, USA
09.2021 - 08.2023
- Delivered comprehensive patient care through accurate processing of prescription orders.
- Administered immunizations to enhance patient health outcomes.
- Counseled customers on their medications.
- Drove pharmacy sales and profitability through effective service strategies.
- Modeled and enforced customer service standards, guiding associates in best practices.
- Resolved customer complaints and issues in alignment with company guidelines.
- Provided direction to associates to ensure high-quality customer interactions.
- Ensured compliance with regulations while maintaining operational efficiency.
Pharmacy Intern
Walgreens
Tucson, USA
03.2018 - 08.2021
- Filled prescriptions efficiently, ensuring accuracy and timely delivery.
- Contacted healthcare providers and insurers to address and resolve issues promptly.
- Counseled patients, addressing questions and resolving concerns professionally.
Education
Doctor of Pharmacy -
The University of Arizona College of Pharmacy
Tucson, AZ05-2021
Bachelor of Science - Chemistry
University of Puerto Rico
Mayaguez, Puerto Rico05-2010
Skills
- Bilingual in English and Spanish
- Knowledge of 340B Pharmacy Operations
- Excellent Interpersonal Skills
- Medication Therapy Management Certificate
- AzPA Psychiatric Certificate
- Analytical skills
- Customer relationship management
- Pharmacy operations management
- Team leadership
- Problem-solving abilities
Certification
• Arizona Pharmacist License S025464
Certified Immunizer Exp: 10/31/2026
• BLS, American Heart Association, Exp: 04/2027
Certified Immunizer Exp: 10/31/2026
• BLS, American Heart Association, Exp: 04/2027
Timeline
Pharmacist in Charge
Mariposa Community Health Center
09.2024 - Current
Staff Pharmacist
Mariposa Community Health Center
08.2023 - 09.2024
Pharmacy Manager
Walmart
09.2021 - 08.2023
Pharmacy Intern
Walgreens
03.2018 - 08.2021
Doctor of Pharmacy -
The University of Arizona College of Pharmacy
Bachelor of Science - Chemistry
University of Puerto Rico