Summary
Overview
Work History
Education
Skills
Timeline
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Yolonda Franklin

Bridgeport,CT

Summary

Organized and dedicated Senior Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

18
18
years of professional experience

Work History

HR Senior Administrative Assistant

Yale Health/Ultimate Staffing
06.2024 - Current
  • Kept and organized files
  • Maintained and scanned all files to be converted electronically
  • Supported program operations by preparing and updating documents, reports and spreadsheets.
  • Acted as backup for other employees by providing support and adapting to requirements of department.
  • Managed sensitive information with utmost discretion to maintain confidentiality at all times.
  • Contributed to a positive work environment by fostering strong working relationships with colleagues across departments.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.

Human Resources Specialist

City of Bridgeport Board of Education
09.2023 - 02.2024
  • Assist new and current staff with applications for state certification
  • Track and follow up with teachers hired pending certification and under DSAP, to stay in compliance with state regulations on the underlying requirements and time limitations
  • Collaborate with district leaders and administration to appropriate staff vacancies based on certification area
  • Participate in organizing staff recruitment activities, certified and non-certified, including interactions with colleges/universities, interviews of prospective candidates, and vetting of appropriate vendors and resources utilized in marketing campaigns
  • Prepare for, plan, and attend recruitment activities as assigned
  • Provide excellent customer service in all interactions with members of the Bridgeport community
  • Assist in answering incoming telephone calls, greeting visitors, and responding to correspondence, in a highly professional manner
  • Assist in coordination of HR initiated meetings as directed
  • Assist in the supervision of HR support and clerical staff
  • Performs additional tasks as directed by the Executive Director of Human Resources, Superintendent, or Superintendent's designee.

Special Education & State Reporting Specialist

City of Bridgeport Board of Education
03.2023 - 09.2023
  • Managed the CTSEDS platform as the Data Aggregate OSEP Manager
  • Assisted with granting user and Aggregate access to CTSEDS
  • Assisted staff with inquires with troubleshooting within the IEP process
  • Managed the Educator Data System (EDS) by ensuring the input of educator’s EIN and exited properly
  • Assisted with ensuring staff is entered correctly in PowerSchool database
  • Assisted with transferring students in and out
  • Managed incoming calls and escalated as necessary.

Clerical Specialist

Luis Munoz Marin School
02.2006 - 03.2023
  • Assisted administration with coordinating the interview and selection process to fill vacancies school wide
  • Assist with payroll processing
  • Assist administration with checking job references for potential hires
  • Responsible for ordering and distribution of office supplies while adhering to a fixed office budget
  • Managed office supplies, organization, and upkeep
  • Directed and screened guests and visitors and routed deliveries and courier services
  • Answer and manage incoming and outgoing calls while recording accurate messages
  • Open and properly distributed incoming mail
  • Assisted in the distribution of employee notices and mail around the office
  • Completed lawyer packets in a timely fashion
  • Works closely with the principal and assists with reports
  • Performs a variety of accounting duties
  • Produced attendance and discipline reports.

Education

Bachelor of Science - Human Resources Management

University of Bridgeport
Bridgeport, CT
05.2023

Associate of Science - Small Business Management

Housatonic Community College
Bridgeport, CT
05.2006

Skills

  • Proficient in Microsoft Office
  • High-Level Multitasking
  • Budget Management Experience
  • Human Resources Support
  • Excellent interpersonal skills
  • Effective problem solving
  • Detail-oriented approach
  • Travel Arrangements Expertise
  • Scheduling and calendar management
  • Recruiting
  • Budget Tracking
  • Executive support experience
  • Confidentiality and Discretion

Timeline

HR Senior Administrative Assistant

Yale Health/Ultimate Staffing
06.2024 - Current

Human Resources Specialist

City of Bridgeport Board of Education
09.2023 - 02.2024

Special Education & State Reporting Specialist

City of Bridgeport Board of Education
03.2023 - 09.2023

Clerical Specialist

Luis Munoz Marin School
02.2006 - 03.2023

Bachelor of Science - Human Resources Management

University of Bridgeport

Associate of Science - Small Business Management

Housatonic Community College

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Yolonda Franklin