Reliable Director enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Manager position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Yolonda Gaddy
Las Vegas,NV
Summary
Overview
15
years of professional experience
Work History
Loving Care Services
Direct Support Professional
09.2006 - 01.2009
Job overview
- Assisted disabled clients to support independence and well-being.
- Transported clients to medical and dental appointments to provide support.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Developed and implemented individualized care plans to meet individual needs of each client
- Maintained strong connections within caregiver community to gain continuous knowledge
Soul N A Bowl
Manager of Operations
01.1995 - 01.2005
Job overview
- Devised processes to boost long-term business success and increase profit levels.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Interacted well with customers to build connections and nurture relationships.
- Partnered with vendors and suppliers to effectively manage and budget.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained new employees on proper protocols and customer service standards.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services
Native American Battered Woman's Shelter
Advocate
09.1993 - 01.1995
Job overview
- Handled filing systems for both short and traditional real estate transactions.
- Conducted onboarding to acclimate participants to program philosophies and benefits.
- Worked closely with litigation attorneys to research, complete trial preparations and create document drafts for court use.
- Organized supporting documentation for individuals under evaluation and coordinated paperwork transfers to correct staff members.
- Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
- Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients.
- Supported individuals with legal, physical, or mental health concerns in dealing with routine needs and complex problems.
- Conducted pre-screening activities to determine eligibility for supportive services.
- Assisted with applications and collected required paperwork to help individuals register for supportive services.
- Greeted and welcomed new patients, assisting with orientation of programming schedule and rules.
- Delivered friendly service and offered expert support in every interaction.
- Completed home-visits, reports, scanning, paperwork and documentation accurately and in timely manner.
- Answered telephone and coordinated meetings and conferences.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Assisted with applications and collected required paperwork to help individuals register for supportive services
- Assisted in conducting needs assessments to identify key areas of service needs
- Delivered friendly service and offered expert support in every interaction
Education
The Art Institute of MinnesotaSaint Paul, MN
Associate of Arts from Culinary Arts
06.1993
University Overview
Central High SchoolSaint Paul, MN
High School Diploma
05.1989
University Overview
- Honoree of [Honor Name] ROTC
Skills
- Domestic Crimes
- Complex Problem-Solving
- Support Advocacy
- Case management
- Medication Administration
- Meal planning and preparation
- Meal Planning and Preparation
- Injury Support
- Case Management
- Care Plan Assessment
- Emergency Situations
- Patient Care
- Compassionate Client Care
- Crisis Management
- First Aid and Safety
- Safety Behaviors
- Grocery Shopping
- Developmental Disabilities
- Client Requirements
- Patient Education
- Medical Office Administration
- Patient Assessments
- Client Support
- Emotional and Social Support
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Timeline
Direct Support Professional
Loving Care Services
09.2006 - 01.2009
Manager of Operations
Soul N A Bowl
01.1995 - 01.2005
Advocate
Native American Battered Woman's Shelter
09.1993 - 01.1995
The Art Institute of Minnesota
Associate of Arts from Culinary Arts
Central High School
High School Diploma
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