Yolonda Jackson
Scottsdale,United States
Summary
Versatile security professional with a robust background in surveillance operations and team supervision. Expertise in incident documentation, employee management, and implementing security measures ensures a safe environment and effective operational practices.
Overview
20
20
years of professional experience
Work History
Assistant Security Supervisor
Casino Arizona Talking Stick Resort
11.2023 - 12.2024
- Managed and supervised 22+ employees while working as an Assistant Security Supervisor at a casino.
- Implemented disciplinary actions and coordinated daily duty schedules to ensure compliance and operational efficiency.
- Executed scheduled drops at gaming tables to maintain accurate cash flow management. for poker tables, blackjack tables and slot machines.
Security Officer
Casino Arizona Talking Stick Resort
03.2023 - 11.2023
- Secured employees, guests, and casino assets through vigilant surveillance and access control.
- Monitored safety protocols by remaining on standby and providing assistance during operations.
- Conducted cash drops for various cages, ensuring accuracy and security of over $10,000.
Behavior Health Technician
SRPMIC-Journey to Recovery
Scottsdale, Arizona
06.2019 - 11.2019
- Monitored clients' behavior, providing timely reports of changes to the clinical team to inform treatment adjustments.
- Assisted in developing and implementing individualized care plans.
- Documented client interactions and progress in records, ensuring accurate and comprehensive information for care continuity.
- Recorded details of behavioral incidents, facilitating accurate tracking and analysis of client progress. to keep accurate records.
Surveillance Officer
SRPMIC
Scottsdale, United States
06.2005 - 02.2017
- Monitored casino floor to identify and address suspicious behavior of guests and employees, enhancing security measures.
- Monitored surveillance systems to ensure safety and security within community areas.
- Collaborated with law enforcement to report and address security incidents effectively.
- Drafted detailed reports and coordinated with authorities to ensure comprehensive coverage and response to incidents.
- Conducted regular inspections of surveillance equipment for optimal functionality.
Education
GED -
ABE/GED Program
Scottsdale, AZ12-2011
Some College (No Degree) - Church Leadership
The Arizona School of Ministry
Phoenix, AZ08-2026
Skills
- Security Protocols
- Access control
- Surveillance Operations
- CCTV operations
- CCTV surveillance
- Surveillance oversight
- Incident Reporting
- Incident Investigation
- Attention to Detail
- Employee Management
- Team Leadership
- Customer Service
- Problem Solving
- Conflict Resolution
- Decision Making
- Safety protocols
- Communication Skills
Timeline
Assistant Security Supervisor
Casino Arizona Talking Stick Resort
11.2023 - 12.2024
Security Officer
Casino Arizona Talking Stick Resort
03.2023 - 11.2023
Behavior Health Technician
SRPMIC-Journey to Recovery
06.2019 - 11.2019
Surveillance Officer
SRPMIC
06.2005 - 02.2017
GED -
ABE/GED Program
Some College (No Degree) - Church Leadership
The Arizona School of Ministry