Yolonda Lampkin
Washington,DC
Summary
Highly motivated professional well-versed in leading successful projects and teams. Proven record of planning and executing projects and driving operational efficiency in fast-paced, deadline-oriented environments. Skilled communicator with the ability to motivate and inspire teams to drive positive outcomes and develop long-term customer relationships. Adept at utilizing a combination of analytical, technical, and problem-solving skills to maximize team performance. Dedicated and knowledgeable individual with vast experience providing exceptional customer service to a wide variety of clients. Proven ability to quickly assess customer needs and provide appropriate solutions. Skilled in resolving customer issues, managing customer relations, and providing detailed product knowledge. Committed to streamlining processes to improve customer service efficiency and satisfaction.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Food Service Cordinator
Sojourner Truth Montessori Public Charter School
08.2023 - Current
- Receive and accept food daily from our approved vendors .
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with students to enhance service.
- Set up and broke down food service lines quickly to maintain service flow.
- Monitored and adjusted menu to make sure food or funds are not being wasted.
- Verified prepared food met standards for quality and quantity before serving students.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Greeted students at counter to fulfill requests and answer questions.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Transport Cordinator
Sojourner Truthh Montessori Public Charter School
08.2022 - Current
- Provide transportation service for the students to and from school daily .
- Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols, and guidelines.
- Coordinated schedules and communicated changes to customers.
- Developed criteria and application instructions for federal and state public transportation programs.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Posses and maintain a current CDL class B license and DOT card .
Dance Studio Owner
Sisterz In Dance
01.2020 - Current
- Maintained inventory of costumes, props, music files, lighting equipment and other materials needed for performances
- Organized special events including performances, master classes, workshops, and competitions
- Established and maintained positive relationships with clients, instructors, and vendors
- Developed marketing strategies to increase studio visibility and attendance
- Oversaw the booking process for private lessons or group classes ensuring customer satisfaction
- Researched industry trends in order to stay up-to-date on best practices in the field of dance instruction
- Directed the production of promotional materials including print ads, flyers, brochures, and website content
- Planned budgets for studio operations and managed expenses within budget guidelines
- Inspected facilities regularly to ensure they meet health codes standards set by local authorities
- Provided ongoing support and guidance to instructors on instructional methods and curriculum development
- Created a comprehensive training program for new instructors emphasizing safety protocols and teaching techniques
- Recruited qualified staff members by conducting interviews with prospective teachers and dancers
- Negotiated contracts with vendors for services such as music licensing, advertising, and equipment maintenance
- Documented financial transactions related to tuition payments and other payments received from customers
- Coordinated auditions for potential performers in order to create a well-rounded dance troupe
- Scheduled classes according to instructor availability while maximizing studio usage rates
- Generated reports detailing monthly revenue streams and expenses associated with running a dance studio business
School Bus Driver
MBG Enterprise
01.2023 - 06.2023
- Maintained route and schedule while responding to changes in traffic or unforeseen delays
- Conducted pre-trip and post-trip inspections of school bus to verify safety and functionality
- Complied with traffic regulations to operate vehicles in safe and courteous manner
- Inventoried bus emergency and first aid supplies and equipment to properly prepare for emergency situations
- Stored wheelchairs and helped disabled students to assigned seats
- Attended regular in-service meetings to keep current with school requirements and state and federal regulations
- Monitored students' safety and well-being while on the bus
- Assisted with the safe loading and unloading of special needs students
- Reported delays or accidents to supervisors with telephones or mobile two-way radios
- Managed daily vehicle inspections to ensure compliance with state and local regulations
- Maintained accurate records of attendance, mileage logs, fuel consumption levels, maintenance reports
- Provided timely pickup and drop-off of children at designated locations in accordance with established schedules
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Communicated information to parents to promote good communication and transparency.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Transported passengers safely along prescribed routes according to tight schedules.
- Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Assisted students with boarding and exiting bus to reduce safety issues.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
- Drove bus along assigned route, picking up students.
- Assessed bus condition and maintained brakes, wipers, gas levels, and cleanliness.
- Drafted and submitted reports detailing trips, fuel, mileage, and hours.
- Created and enforced bus rules and kept expectations posted.
- Executed proper and timely loading and unloading of passengers.
- Administered first aid to passengers in need.
- Kept up to date on local, state and federal regulations related to school bus operations.
- Supervised students during loading, unloading and on bus.
- Completed logbooks, incident reports and other daily paperwork.
- Assisted in training new drivers and maintaining driver certifications.
Armed Security Guard
US Attorney's Office
10.2015 - 10.2022
- And the public safety by providing an effective security presence
- Specialize in quickly assessing situations and reacting to potential security risks or threats
- Utilized security and safety equipment as necessary for each assignment
- Observed daily activities and reported any suspicious behaviors
- I also assist all new co-worker with daily procedures
- These procedures include log in to the building data base for checking in visitors, giving building tour to our new employees and assisting them with feeling comfortable as a SSO
- Oriented Law Enforcement and customer service duties in fifteen year time frame
- Logged vehicles entering and leaving premises.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Circulated among visitors, patrons, and employees to preserve order and protect property.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Maintained proficiency in use of assigned protective equipment, weapons and restraint devices.
- Used search mirror to conduct full vehicle searches on passenger and commercial trucks.
- Operated and monitored security panels, alarms and related security equipment to provide area and visitor surveillance.
- Inspected packages, bags, and deliveries entering facility to minimize risk to personnel.
- Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Maintained confidentiality to protect sensitive information and prevent harmful release of information.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Controlled access to property to secure facility and grounds from unauthorized entry.
- Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
- Operated communication equipment to maintain contact with other security personnel during emergency calls.
- Supported criminal investigations by collaborating fully with local law enforcement representatives.
POLICE OFFICER
METROPOLITAN POLICE DEPARTMENT
05.1998 - 12.2012
- Identified, pursued and arrested suspects and perpetrators of criminal acts
- Provided for public safety by maintaining order, responding to emergencies, protecting people and property, enforcing motor vehicle and criminal laws, and promoting good community relations
- Rendered aid to victims and other persons requiring first aid for physical injuries
- Investigated illegal or suspicious activities
- Remained professional and dependable while performing result
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Conducted preliminary investigations at scenes of major crimes.
- Answered emergency calls for help from citizens and business owners.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Apprehended offenders and conducted interviews and interrogations.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Monitored criminal activity in community to identify suspicious activity.
- Checked vehicle equipment for proper functioning prior to use.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Handled citation and traffic violation paperwork.
- Trained other officers in firearms and self-defense tactics.
- Responded to emergency calls to provide assistance to citizens in need.
- Assisted in special investigations and crime prevention programs.
- Provided testimony in court proceedings.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Monitored traffic violations, issuing citations as necessary.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Conducted searches of individuals, vehicles and premises.
- Thoroughly analyzed criminal information and processed crime scenes.
- Obtained information from arrested subjects to conduct debriefings.
Education
Esthetics -
Hair Academy
10.2022
HIGH SCHOOL DIPLOMA - undefined
FAIRMONT HEIGHTS HS
06.1995
DC Code /State Law - Police Officer
Metropolitan Police Department
4665 Blue Plains Dr SW , Washington DC 2003206-1995
Skills
- Computer database
- Oral Expression
- Oral Comprehension
- Written Comprehension
- Problem Sensitivity
- Critical Thinking
- Basic First Aid
- Court Appearances
- Emergency Situations
- First Responder Experience
- Vehicle Searches
- Guest Relations
- Facility Protection
- Report Writing
- Dock Loading
- Bag Inspections
- Activity Logging and Reporting
- Assigned Site Patrol
- Facility Policies and Procedures
- Corrective Actions
- Weapons Protection
- X-Ray (Radiograph) Machines
- Effective Verbal Communication
- Crime Prevention
- Staff Assistance
- Safety and Security
- Personnel and Visitor Searches
- Sanitation Checks
- Screen Personnel
- Intruder Response and Removal
- Alarm Response
- System Inspection and Maintenance
- Investigate Incidents
- CDL - P, S, Airbrakes
- Waste reduction
- Budgeting and cost control
- Allergy awareness
- Menu planning
- Food presentation
- Sanitation standards
- Food safety compliance
- Ordering supplies
- Scheduling staff
- Nutrition
- Food preparation
- Menu pricing
- Food assembly
- Order review
- Work station sanitation
- Work station setup
- ServSafe
- Grilling
- Supply inventory management
- Plating and presentation
- Buffet management
- Portion control
- Menu item pricing
- Quick learner
- Multitasking
- Food handling standards
- Positive attitude
- Interpersonal skills
- Temperature control
- Inventory control
- Team oriented
- Problem-solving
- Time management proficiency
- Basic math
- Attention to detail
- Complex Problem-solving
- Proper food temperatures
- Hot table management
- Equipment operation
- Staff training and development
- Cash register operation
- Basic mathematics
- Working with diverse people
- Working quickly
- Friendly and outgoing
- Quality control
- Hospital standards
- Customer service
- Conflict resolution
References
References available upon request
Certification
- Certified Food Protection Manager, DC HEALTH DEPARTMENTOF THE DISTRICT OF COLUmbia -Expire 06/17/2027
- Licensed CDL class B expire 05/06/2031
- Certified ESTHETICIAN Glow by Yo - 1 year
Timeline
Food Service Cordinator
Sojourner Truth Montessori Public Charter School
08.2023 - Current
School Bus Driver
MBG Enterprise
01.2023 - 06.2023
Transport Cordinator
Sojourner Truthh Montessori Public Charter School
08.2022 - Current
Dance Studio Owner
Sisterz In Dance
01.2020 - Current
Armed Security Guard
US Attorney's Office
10.2015 - 10.2022
POLICE OFFICER
METROPOLITAN POLICE DEPARTMENT
05.1998 - 12.2012
HIGH SCHOOL DIPLOMA - undefined
FAIRMONT HEIGHTS HS
- Certified Food Protection Manager, DC HEALTH DEPARTMENTOF THE DISTRICT OF COLUmbia -Expire 06/17/2027
- Licensed CDL class B expire 05/06/2031
- Certified ESTHETICIAN Glow by Yo - 1 year
Esthetics -
Hair Academy
DC Code /State Law - Police Officer
Metropolitan Police Department
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