Yolonda N. Thompson
Laurel,MD
Summary
Social work professional with strong leadership skills and deep understanding of best practices in client care. Proven ability to foster team collaboration, adapt to changing needs, and drive positive outcomes. Expertise in case management, conflict resolution, and community outreach. Known for reliability, empathy, and results-focused approach.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Grants Management Specialist
HHS- Office of the National Coordinator for Health Information Technology
12.2010 - Current
- Serve as a federal representative to organizations receiving ONC grant awards
- Perform full lifecycle grants management responsibilities to include but not limited to communicating and interpreting program statutory requirements, policies, expectations and reporting requirements; provide technical guidance to grantees; monitor grantee performance and process to identify programs, make recommendations and provide assistance to improve performance; conduct State and regional surveillance on issues that affect ONC grant programs; and manage post award administration of grants and closeout functions; manage the Merit Review process for all ONC program office announcements; develop and analyze policies and procedures impacting wide range of grant programs and operations; serve as the development lead for ONC’s merit review automation process; serve a Contract Officers Representative (COR) for ONC Grants Office contracts; serve as Project Manager for grants management support contract
Program Specialist
HHS-Administration for Children and Families
05.2007 - 12.2010
- Conduct budget analysis of grant application to ensure compliance with program announcements and administrative and fiscal policies; Provide technical assistance to grantees’ and program staff; conduct on-site reviews to monitor grantees’ continuing operations to assure compliance with terms and conditions of their grant awards; collaborate with program staff to negotiate continuation and supplemental awards; Review proposed costs for reasonableness and allocability in accordance with applicable cost principles; Serve as Team Leader and assist in absents of Grants Management Officer; train new staff and conduct presentations and reports to Senior Management and grantee forums
- 2/2010 until 5/2010, DETAIL with the Office of the National Coordinator
- Selected to conduct budget analysis of applicants applying for cooperative agreement awards under the American Recovery and Reinvestment Act; participated in the development of policies and procedures; provided technical assistances to pre and post award recipients; provided to support to Senior Management; ensured that awards are in compliance with statutory regulations, policies and reporting requirements
Residential Counselor
Howard County Domestic Violence Center
05.2000 - 12.2008
- Provided support services to victims of domestic violence; facilitated individual and group counseling sessions; maintained 24-hour crisis hotline; maintained comprehensive documentation in client case files to include assessments, action plan evaluations, statistical forms and budget counseling notes; conducted crisis intervention; wrote letters of advocacy or referral for clients to other agencies; trained volunteers and staff; consulted on case management policies and procedures; participated in multi-disciplinary team meetings; served as spokesperson for the Residential Program; and other related duties
Supervisory Resource Development Specialist
Child and Family Services Agency
09.2004 - 05.2007
- Provided leadership in the implementation of rules and regulations governing the licensing of DC and Maryland Foster Homes; Supervised and evaluated the daily activities and performance of licensing staff; Coordinated activities with internal and external staff to identify program needs, problems and accomplishments; and conducted meetings to address program progress and improvement needs; Provided written and oral advise and recommendations to administrative management based on outcome analysis; Analyzed and evaluated existing licensing and management data; Developed scopes of work for various contract types; served as a Contracting Officers Technical Representative (COTR) for the licensing division; Provided technical support to contracted vendors; conducted on-site monitoring and training support to vendors; Reviewed confidential data and materials for management reports; Developed, monitored and maintained a service and procurement tracking databases, Analyzed the initial and renewal licensing of DC and MD foster homes to determine compliance with all legal mandates for the purposes of licensure; Collaborated with other CFSA program staff and external child placement agencies to ensure quality service delivery; Interpreted child welfare and agency regulations, policies and procedures and disseminated expectations to program participants; Developed and implemented employee business processes, policies and procedures; and performed other agency efforts as assigned
Social Work Supervisor
Baltimore City Department of Social Services- Resources and Support Services Unit
05.2000 - 09.2004
- Coordinated, supervised and evaluated the work of 12 case managers to ensure effective and efficient customer service delivery; assessed and provided for the training needs of staff; conducted home site visits; made referrals to State TANF agencies for families in need of support services; advised and counseled staff on their ability to maintain positive working relationships as well as address all labor related issues; analyzed Federal, State and Local legislation for program implementation; produced administrative and statistical monthly reports; represented the agency by conducting oral presentations at meetings, conferences and other public forums; administer hiring panels; lead Continuous Quality Improvement teams to asses program procedures and practices; also developed and implemented a case tracking and reporting system, Program Standard Operating Procedures and Program Planning and Evaluation measures
Family Service Caseworker II
Baltimore City Department of Social Services- Adoptions Division
10.1995 - 05.2000
- Provided case management for children who have legally committed to the State of Maryland; maintained educational, medical, psychological, social and family histories; served as child advocate in the Juvenile Court system; recruited and interview adoptive homes for placement of children; prepared and supported children in their transition to adoptive homes; attended treatment team meetings to assure quality care of children is being provided and other related duties
Graduate Intern
Baltimore City Department of Social Services- Homeless and Environmental Services Unit
01.1997 - 12.1998
- Conducted research for potential grant allocations; created and implemented a program which formed a partnership between Baltimore City homeless service providers; provided case management services to customers which included crisis intervention, immediate needs assessments, individual counseling and referrals for other service needs
Member Service Representative
Park Circle Medical Associates
02.1994 - 10.1995
- Managed patient concerns and complaints; assisted patients with referrals to outside health facilities for specialty services; restructured tracking system for referrals; produced monthly membership reports and statistics; provided support services to DALP(Disability Assistance Loan Program) Coordinator; organized marketing and community outreach efforts and served as PCMA liaison between Health Maintenance Organizations (HMO) and the State of Maryland
Project Coordinator
Parents Anonymous of Maryland
08.1992 - 04.1995
- Coordinated Teen Outreach Program (TOP); organized and planned activities for Adolescents Coping Together (ACT) program; monitored program operations and assessed quality of programs; provided supervision for the six program locations; supervised volunteers and made collateral contracts with supporting agencies
Immunization Outreach Worker
Maryland Department of Health and Mental Hygiene
02.1994 - 02.1995
- Contacted and counseled parents within the social service system who have failed to have their children immunized under the Prudential HMO health insurance program; conducted a research assessment of the newly implemented Baltimore City Immunization Project; served as a liaison between Maryland Department of Health and Mental Hygiene and Morgan State University concerning issues affecting student outreach workers and achieved a 65% increase in parental compliance to well child visits
Education
Master's Degree - Administrative Social Work
Howard University
Washington, DC12.1998
Bachelor's Degree - Social Work
Morgan State University
Baltimore, MD05.1995
High School - Computers
Nyack Sr. High School
Nyack, NY06.1990
Skills
- Microsoft Office
- Risk assessment
- Compliance monitoring
- Policy analysis
- Strategic planning
- Teamwork and collaboration
- Family and Child welfare
Additional Information
- DHHS Secretary's Commendation- HITECH ACT, 06/23/10
- Certified Grants Management Specialist (CGMS)- NGMA, 05/04/21
- Contracting Officers Technical Representative- COTR, 06/17/11
- National Association of Social Workers-member
- Delta Sigma Theta Sorority, Incorporated-member
- Microsoft Word, Excel, Power Point, Access- highly skilled
- Internet navigation- highly skilled
Evening Phone
3016172797
Job Related Training
- Contracting Officer's Representative- COR
- Introduction to Grants and Cooperative Agreements
- Monitoring Grants and Cooperative Agreements
- Uniform Administrative Requirements
- Cost Principles
- Advanced Cost Principles
- Federal Assistance Law
- Project Management Professional (PMP)
Certification
- Licensed Master Social Worker (LMSW) - Maryland Board of Behavioral Sciences.
- Certified Grants Management Specialist (CGMS)- National Grants Management Association (NGMA)
Timeline
Grants Management Specialist
HHS- Office of the National Coordinator for Health Information Technology
12.2010 - Current
Program Specialist
HHS-Administration for Children and Families
05.2007 - 12.2010
Supervisory Resource Development Specialist
Child and Family Services Agency
09.2004 - 05.2007
Residential Counselor
Howard County Domestic Violence Center
05.2000 - 12.2008
Social Work Supervisor
Baltimore City Department of Social Services- Resources and Support Services Unit
05.2000 - 09.2004
Graduate Intern
Baltimore City Department of Social Services- Homeless and Environmental Services Unit
01.1997 - 12.1998
Family Service Caseworker II
Baltimore City Department of Social Services- Adoptions Division
10.1995 - 05.2000
Member Service Representative
Park Circle Medical Associates
02.1994 - 10.1995
Immunization Outreach Worker
Maryland Department of Health and Mental Hygiene
02.1994 - 02.1995
Project Coordinator
Parents Anonymous of Maryland
08.1992 - 04.1995
Bachelor's Degree - Social Work
Morgan State University
High School - Computers
Nyack Sr. High School
- Licensed Master Social Worker (LMSW) - Maryland Board of Behavioral Sciences.
- Certified Grants Management Specialist (CGMS)- National Grants Management Association (NGMA)
Master's Degree - Administrative Social Work
Howard University
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