Yoly O. Cedeno
Winter Garden,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
General Manager / Owner
Tdbim Solutions LLC
02.2022 - Current
- Streamlined the permit application process by implementing efficient systems and procedures.
- Improved turnaround times for permit approvals with effective communication and coordination between departments.
- Ensured compliance with local, state, and federal regulations through meticulous review of permit applications.
- Increased customer satisfaction by providing prompt and accurate responses to inquiries regarding permits and licensing requirements.
- Collaborated with other departments to address complex permitting issues, resulting in a more streamlined approach across the organization.
- Organized regular team meetings to discuss updates on projects, share best practices, and maintain open channels of communication among staff members.
- Contributed to the development of strategic plans for the department, focusing on continuous improvement initiatives that led to increased efficiency overall.
- Maintained detailed records of all permits issued, ensuring accessibility and transparency when needed for audits or reviews.
- Assisted applicants in understanding complex regulatory requirements while guiding them through each step of the permitting process.
- Performed routine data entry or document management.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Informed customers by mail or telephone of additional steps needed to obtain permits.
Permit Manager
Lessa Investments LLC
01.2021 - Current
- Streamlined the permit application process by implementing efficient systems and procedures.
- Improved turnaround times for permit approvals with effective communication and coordination between departments.
- Ensured compliance with local, state, and federal regulations through meticulous review of permit applications.
- Increased customer satisfaction by providing prompt and accurate responses to inquiries regarding permits and licensing requirements.
- Collaborated with other departments to address complex permitting issues, resulting in a more streamlined approach across the organization.
- Implemented a tracking system to monitor progress of permits through the approval process, enabling better resource allocation and workload management.
- Organized regular team meetings to discuss updates on projects, share best practices, and maintain open channels of communication among staff members.
- Maintained detailed records of all permits issued, ensuring accessibility and transparency when needed for audits or reviews.
- Negotiated solutions with property owners and developers to resolve conflicts related to permitting requirements or conditions imposed during the approval process.
- Assisted applicants in understanding complex regulatory requirements while guiding them through each step of the permitting process.
- Performed routine data entry or document management.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
Permit Coordinator
Florida Professional Group LLC
03.2021 - 01.2022
- Streamlined permit processes by coordinating with multiple departments and agencies.
- Enhanced workflow efficiency by implementing a digital permit management system.
- Ensured compliance with regulations through careful review of project plans and documentation.
- Managed permit application submissions, resulting in faster approval times for clients.
- Assisted clients in navigating complex permitting requirements, facilitating successful project completion.
- Resolved permitting issues promptly, minimizing delays for construction projects.
- Provided exceptional customer service throughout the permitting process, fostering client satisfaction and repeat business.
- Organized and maintained permit files and records, ensuring easy access to relevant information when needed.
- Expedited permit approvals by effectively communicating project details to relevant authorities.
- Conducted thorough due diligence on client projects, identifying potential permitting challenges early in the process.
- Collaborated with other team members to develop strategies for overcoming permitting obstacles.
- Kept clients informed on permit status updates throughout the entire process, providing transparency and peace of mind.
- Supported continuous improvement initiatives within the department by sharing best practices and lessons learned from past experiences.
- Advised clients on required documents and necessary steps in obtaining permits to streamline their experience.
- Monitored progress of ongoing projects closely, addressing any unexpected changes or hiccups proactively.
- Liaised with various internal departments such as engineering, planning, and legal teams – contributing towards seamless cross-functional collaboration.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Performed routine data entry or document management.
- Updated operational records or licensing information using computer terminals.
Education
Non-Finished Bacherlor's Degree - Spanish And Literature
Universidad De Oriente
Sucre, VenezuelaHigh School Diploma -
U.E Andres Bello
Sucre, Venezuela07.2012
Skills
- Project Management
- Schedule Management
- Customer Relationship Management
- Administrative Skills
- Data Review
- Technical Writing
- Attention to Detail
- Zoning Regulations
- Building Codes
- Multitasking Abilities
- Document Review
- Problem Solving
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
General Manager / Owner
Tdbim Solutions LLC
02.2022 - Current
Permit Coordinator
Florida Professional Group LLC
03.2021 - 01.2022
Permit Manager
Lessa Investments LLC
01.2021 - Current
Non-Finished Bacherlor's Degree - Spanish And Literature
Universidad De Oriente
High School Diploma -
U.E Andres Bello
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