YOMAIRY TORRES
Moore,SC
Summary
Customer-focused professional with experience in communication, scheduling, and activity coordination. Skilled in managing multiple responsibilities and fostering positive relationships in fast-paced environments. Bilingual in English and Spanish, seeking a remote role in customer service or administrative support.
Overview
4
4
years of post-secondary education
10
10
years of professional experience
Work History
Paint Night Instructor
Paint Nite
New York
01.2023 - Current
- Led engaging painting classes, fostering creativity and connection among participants.
- Created a welcoming environment that promoted participation and boosted customer satisfaction.
- Managed class materials and schedules, ensuring smooth operations and enhancing customer experience.
- Explain instructions, answer questions, and provide individualized assistance.
- Adapt communication and instruction to different experience levels and personalities.
Private Babysitter
Private Care
Levittown
09.2018 - 08.2024
- Communicated regularly with parents to keep them informed about daily activities and schedules, fostering trust and transparency.
- Managed multiple responsibilities to ensure a safe, organized, and dependable environment for children.
- Communicated regularly with parents and provided updates regarding daily activities and schedules.
- Developed strong relationships with families by consistently providing reliable care and open communication.
- Addressed changing needs by assessing situations and providing timely support.
Lifeguard
JCC
Green Valley
09.2019 - 06.2020
- Monitored pool areas to ensure compliance with safety policies and prevent accidents.
- Monitored pool areas and ensured compliance with safety policies and procedures.
- Acted swiftly during emergencies to assist patrons.
- Maintained focus on multiple activities and identified potential safety concerns to enhance patron safety.
Jr. Counselor
JCC
Greenville
06.2016 - 03.2020
- Supported and supervised children and individuals with special needs to promote safety and engagement.
- Organized activities and community outings, ensuring adherence to schedules and safety protocols for all participants.
- Created a supportive environment and communicated effectively with clients and staff.
- Fostered a supportive environment through effective communication with clients and staff to enhance relationships and participation.
Education
High School Diploma -
Hempstead High School
Hempstead, NY 09.2012 - 06.2016
Some College (No Degree) - Liberal Arts, Psychology
Nassau Community College
Hempstead, NYSome College (No Degree) - Psychology
Queens College
Flushing, NYSkills
- Group Instruction
- Customer Service & Client Support
- Bilingual English & Spanish
- Phone & Verbal Communication
- Schedule Management
- Appointment Coordination
- Time Management
- Teamwork & Collaboration
- Crisis management
- Problem Solving
- Data & Information Organization
- Child Safety Training
Languages
- English, Professional
- Spanish, Professional
Timeline
Paint Night Instructor
Paint Nite
01.2023 - Current
Lifeguard
JCC
09.2019 - 06.2020
Private Babysitter
Private Care
09.2018 - 08.2024
Jr. Counselor
JCC
06.2016 - 03.2020
High School Diploma -
Hempstead High School
09.2012 - 06.2016
Some College (No Degree) - Liberal Arts, Psychology
Nassau Community College
Some College (No Degree) - Psychology
Queens College