Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Liaison
Virtua Our Lady of Lourdes
Camden, NJ
12.2003 - Current
Collaborated with doctors and nurses in order to maintain families updated on the status of inpatient and out patient procedures.
Daily rounds to support leadership team.
Responsible for overseeing the day to day issues from families, patients and staff.
Supported staff nurses in achieving an increase with google reviews in same day surgery.
Precepted all newly hired resource techs and liaisons.
Charge poster and trainer for Endoscopy department utilizing EPIC system.
Successful in achieving patient satisfaction metrics.
Member of Ambulatory Care Unit clinical council, chair of patient satisfaction team, hand washing ambassador and observer.
Corporate Healthcare Recruiter
Lourdes Health System
Camden, NJ
12.2003 - 01.2011
Full cycle senior level recruitment support for all nursing positions within the organization as well as non clinical positions.
Provided consultative support to organizational business units on innovative recruitment strategies that met staffing needs.
Identified and Implemented recruitment strategies to source potential candidates of various disciplines including recruitment advertising, direct sourcing, attending job fairs, and online job postings.
Utilized knowledge of demographics, selection policies/procedures, interviewing techniques and legal compliance requirements to attract and hire qualified applicants.
Maintained candidate relationships and communicated candidates disposition.
Consulted with hiring managers and proposed hiring recommendations, which included base compensation, sign on bonuses and relocation packages.
Reviewed, tracked and processed all pre employment documents, including background checks and drug screens to ensure they met company requirements.
Created and maintained reporting tool to track closed, filled and newly opened positions.
Proven track record of significantly reducing corporate open positions.
Trained all temporary recruitment staff.
Allied Health Recruiter
Onward Healthcare Agency
Cherry Hill, NJ
12.2003 - 03.2008
Recruited, screened and placed healthcare professionals using various social networking sites, attended job fairs, and utilized cold calling methods.
Onboarded temporary employees, scheduled client specific orientation, problem resolution and employee relations management.
Negotiated salaries and maintained employee records.
Verified credentials to ensure Joint Commission compliance.
Cultivated strong client relationships through regular contact and communication.
Healthcare Recruiter
Lourdes Meical Center of Burlington County
Willingboro, NJ
12.2003 - 06.2007
Sourced, screened and interviewed candidates to fill clinical, corporate staff and variety of other positions.
Assisted in coordinating weekly advertising including budget reports.
Reviewed all new hire paperwork for accuracy and routed new hire forms to compensation and payroll departments.
Coordinated and attended all internal and external career events.
Maintained statistics regarding vacancies, interviews, hires, turnover and all related data.
Updated internet job boards and postings.
Processed all new hire documents, background checks, and physical results.
Utilized Lawson to process new hire payroll data.
Completed employment offer letters for multiple recruiters.
Recognized for sourcing talent.
Nursing Office Coordinator
Parkview Hospital
Philadelphia, PA
04.2003 - 09.2003
Staffed Independently in a creative way to maximize coverage and minimize cost.
Established relationships with local and national recruitment staffing agencies.
Verified and calculated payroll for assigned areas.
Prepared reports accurately in a timely manner.
Assisted Chief Nursing Officer and Clinical Directors with administrative and clerical tasks.
Specialized in negotiating agency contracts and fees.
Recruiter/HR Assistant/Staffing Coordinator
Progressive Nursing Staffers
Bala Cynwyd, PA
02.2001 - 04.2003
Sourced, screened, interviewed and on boarded all registered nurse applicants and new hires.
Processed all compliance, background checks, urine drug screens and workers compensations claims.
Performed audits of files and completed data entry of all applicants information.
Staffed all hospitals in the tri state area with registered nurses.
Oriented new hires on required company information, benefits, policies and procedures.
Administrative Assistant
Salvation Army
Philadelphia , PA
02.1999 - 02.2001
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Entered data into spreadsheets using Microsoft Excel.
Handled confidential documents in an organized fashion according to established protocol.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Front Desk Receptionist
Taxland
Springfield, MA
12.1997 - 04.1999
Greeted customers warmly and made them feel welcome.
Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Performed data entry into computer systems to maintain accurate records of customer information.
Assisted with scheduling appointments for clients and visitors.
Handled payment processing and provided customers with receipts and proper bills and change.
Provided administrative support such as filing documents, photocopying and scanning materials.
Updated customer information in databases regularly to ensure accuracy of records.
Handled cash transactions accurately, balancing the register at the end of each shift.
Resolved any customer complaints or issues in a timely fashion according to policy.
Education
Associate of Applied Science - Health Sciences
Rowan College At Gloucester County
Sewell, NJ
05-2023
GED -
Holyoke Community College
Holyoke, MA
01-1998
Skills
22 years of Healthcare Experience
10 years of Progressive and Successful Recruitment Services
Specialized in Healthcare, Clinical and Executive Recruiting
HRET Certified Bilingual Interpreter
Proficient in EPIC, LAWSON, MICROSOFT OFFICE, ONBASE
Intercultural Awareness
Performance Reporting
Policies and Procedures Implementation
Multidisciplinary Collaboration
Resource Advocacy
Evaluation Capabilities
High-Pressure Environments
Strategic Partnerships
Verbal and Written Communication
Conflict Mediation
Project Planning
Languages
Spanish
Native/ Bilingual
References
Brian Shannon Inspira Medical Center Pulmonology
Kimberly Cresthull Virtua Our Lady of Lourdes
Grace Squibb Virtua Our Lady of Lourdes
contact information available upon request
Accomplishments
Nursing Support Award Received on five separate occasions from 2011-2019 at Our Lady of Lourdes
Certification
BLS
Timeline
Liaison
Virtua Our Lady of Lourdes
12.2003 - Current
Corporate Healthcare Recruiter
Lourdes Health System
12.2003 - 01.2011
Allied Health Recruiter
Onward Healthcare Agency
12.2003 - 03.2008
Healthcare Recruiter
Lourdes Meical Center of Burlington County
12.2003 - 06.2007
Nursing Office Coordinator
Parkview Hospital
04.2003 - 09.2003
Recruiter/HR Assistant/Staffing Coordinator
Progressive Nursing Staffers
02.2001 - 04.2003
Administrative Assistant
Salvation Army
02.1999 - 02.2001
Front Desk Receptionist
Taxland
12.1997 - 04.1999
Associate of Applied Science - Health Sciences
Rowan College At Gloucester County
GED -
Holyoke Community College
BLS
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