Summary
Overview
Work History
Education
Skills
Languages
References
Accomplishments
Certification
Timeline
Generic

Yomaris Melendez

Sewell,NJ

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Liaison

Virtua Our Lady of Lourdes
Camden, NJ
12.2003 - Current
  • Collaborated with doctors and nurses in order to maintain families updated on the status of inpatient and out patient procedures.
  • Daily rounds to support leadership team.
  • Responsible for overseeing the day to day issues from families, patients and staff.
  • Supported staff nurses in achieving an increase with google reviews in same day surgery.
  • Precepted all newly hired resource techs and liaisons.
  • Charge poster and trainer for Endoscopy department utilizing EPIC system.
  • Successful in achieving patient satisfaction metrics.
  • Member of Ambulatory Care Unit clinical council, chair of patient satisfaction team, hand washing ambassador and observer.

Corporate Healthcare Recruiter

Lourdes Health System
Camden, NJ
12.2003 - 01.2011
  • Full cycle senior level recruitment support for all nursing positions within the organization as well as non clinical positions.
  • Provided consultative support to organizational business units on innovative recruitment strategies that met staffing needs.
  • Identified and Implemented recruitment strategies to source potential candidates of various disciplines including recruitment advertising, direct sourcing, attending job fairs, and online job postings.
  • Utilized knowledge of demographics, selection policies/procedures, interviewing techniques and legal compliance requirements to attract and hire qualified applicants.
  • Maintained candidate relationships and communicated candidates disposition.
  • Consulted with hiring managers and proposed hiring recommendations, which included base compensation, sign on bonuses and relocation packages.
  • Reviewed, tracked and processed all pre employment documents, including background checks and drug screens to ensure they met company requirements.
  • Created and maintained reporting tool to track closed, filled and newly opened positions.
  • Proven track record of significantly reducing corporate open positions.
  • Trained all temporary recruitment staff.

Allied Health Recruiter

Onward Healthcare Agency
Cherry Hill, NJ
12.2003 - 03.2008
  • Recruited, screened and placed healthcare professionals using various social networking sites, attended job fairs, and utilized cold calling methods.
  • Onboarded temporary employees, scheduled client specific orientation, problem resolution and employee relations management.
  • Negotiated salaries and maintained employee records.
  • Verified credentials to ensure Joint Commission compliance.
  • Cultivated strong client relationships through regular contact and communication.

Healthcare Recruiter

Lourdes Meical Center of Burlington County
Willingboro, NJ
12.2003 - 06.2007
  • Sourced, screened and interviewed candidates to fill clinical, corporate staff and variety of other positions.
  • Assisted in coordinating weekly advertising including budget reports.
  • Reviewed all new hire paperwork for accuracy and routed new hire forms to compensation and payroll departments.
  • Coordinated and attended all internal and external career events.
  • Maintained statistics regarding vacancies, interviews, hires, turnover and all related data.
  • Updated internet job boards and postings.
  • Processed all new hire documents, background checks, and physical results.
  • Utilized Lawson to process new hire payroll data.
  • Completed employment offer letters for multiple recruiters.
  • Recognized for sourcing talent.

Nursing Office Coordinator

Parkview Hospital
Philadelphia, PA
04.2003 - 09.2003
  • Staffed Independently in a creative way to maximize coverage and minimize cost.
  • Established relationships with local and national recruitment staffing agencies.
  • Verified and calculated payroll for assigned areas.
  • Prepared reports accurately in a timely manner.
  • Assisted Chief Nursing Officer and Clinical Directors with administrative and clerical tasks.
  • Specialized in negotiating agency contracts and fees.

Recruiter/HR Assistant/Staffing Coordinator

Progressive Nursing Staffers
Bala Cynwyd, PA
02.2001 - 04.2003
  • Sourced, screened, interviewed and on boarded all registered nurse applicants and new hires.
  • Processed all compliance, background checks, urine drug screens and workers compensations claims.
  • Performed audits of files and completed data entry of all applicants information.
  • Staffed all hospitals in the tri state area with registered nurses.
  • Oriented new hires on required company information, benefits, policies and procedures.

Administrative Assistant

Salvation Army
Philadelphia , PA
02.1999 - 02.2001
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Entered data into spreadsheets using Microsoft Excel.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.

Front Desk Receptionist

Taxland
Springfield, MA
12.1997 - 04.1999
  • Greeted customers warmly and made them feel welcome.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Assisted with scheduling appointments for clients and visitors.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Resolved any customer complaints or issues in a timely fashion according to policy.

Education

Associate of Applied Science - Health Sciences

Rowan College At Gloucester County
Sewell, NJ
05-2023

GED -

Holyoke Community College
Holyoke, MA
01-1998

Skills

  • 22 years of Healthcare Experience
  • 10 years of Progressive and Successful Recruitment Services
  • Specialized in Healthcare, Clinical and Executive Recruiting
  • HRET Certified Bilingual Interpreter
  • Proficient in EPIC, LAWSON, MICROSOFT OFFICE, ONBASE
  • Intercultural Awareness
  • Performance Reporting
  • Policies and Procedures Implementation
  • Multidisciplinary Collaboration
  • Resource Advocacy
  • Evaluation Capabilities
  • High-Pressure Environments
  • Strategic Partnerships
  • Verbal and Written Communication
  • Conflict Mediation
  • Project Planning

Languages

Spanish
Native/ Bilingual

References

  • Brian Shannon Inspira Medical Center Pulmonology
  • Kimberly Cresthull Virtua Our Lady of Lourdes
  • Grace Squibb Virtua Our Lady of Lourdes

contact information available upon request

Accomplishments

  • Nursing Support Award Received on five separate occasions from 2011-2019 at Our Lady of Lourdes

Certification

  • BLS

Timeline

Liaison

Virtua Our Lady of Lourdes
12.2003 - Current

Corporate Healthcare Recruiter

Lourdes Health System
12.2003 - 01.2011

Allied Health Recruiter

Onward Healthcare Agency
12.2003 - 03.2008

Healthcare Recruiter

Lourdes Meical Center of Burlington County
12.2003 - 06.2007

Nursing Office Coordinator

Parkview Hospital
04.2003 - 09.2003

Recruiter/HR Assistant/Staffing Coordinator

Progressive Nursing Staffers
02.2001 - 04.2003

Administrative Assistant

Salvation Army
02.1999 - 02.2001

Front Desk Receptionist

Taxland
12.1997 - 04.1999

Associate of Applied Science - Health Sciences

Rowan College At Gloucester County

GED -

Holyoke Community College
  • BLS
Yomaris Melendez