Yomayra Marquez

Greet customers, verify receipts, maintain cleanliness of area, assist customers, occasionally operate cash register.

• Monitored store premises to identify and prevent theft or suspicious activities.
• Collaborated with team members to ensure compliance with safety and security protocols.
• Assisted in training new associates on loss prevention strategies and procedures.
• Engaged with customers to promote awareness of store policies and security measures.
• Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
• Controlled reduction of loss inventory by protecting company assets.

• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
• Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.
• Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
• Enhanced team efficiency, collaborating effectively in high-pressure settings.
• Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
• Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
• Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
• Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

• Assisted in executing daily field operations to ensure project completion.
• Adapted quickly to changing work environments and tasks as needed.
• Collaborated with team members to streamline workflow processes effectively.
• Harvested fruits and vegetables and prepared for sale or shipping.