Yomayra Martinez
Puyallup,WA
Summary
Executive Assistant who is detail-oriented with expertise in mail handling, call screening and schedule management. Manage confidential information while maintaining patient privacy. Actively collaborate with office manager to develop efficient office processes and procedures. Assist with making sure that all licensing and credentialing is renewed as needed. Processing of medical records from outside providers and patients.
Overview
13
13
years of professional experience
Work History
Executive Assistant
Access Family & Functional Medicine
05.2011 - Current
- Managed and organized confidential and sensitive information with discretion and tact for providers and patients.
- Managed providers calendars, schedules and appointments
- Screened calls and emails and responded accordingly
- Answered high volume of phone calls and email inquiries.
- Updated and maintained confidential databases and records.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Managed and processed medical records request for outside providers and patients.
- Actively collaborated with office manager to develop efficient office processes and procedures
- Monitored inventory levels of medical supplies and office supplies and placed orders when necessary
- Operated scanners to make copies of correspondence and other printed material.
- Managed credentialing for providers with insurance companies.
- Assist with claim resolution (call insurance or collect from patient)
Education
Medical Assistant Program
PIMA Medical Institute
Renton, WA05.2011
High School Diploma -
Washington High School
Tacoma, WA06.2002
Skills
- Administrative Support
- Staff Management
- Professional and Mature
- Office Management
- Scheduling
- Customer Service
- Appointment Setting
- Schedule Management
- Mail Handling
Languages
Spanish
Native or Bilingual
Timeline
Executive Assistant
Access Family & Functional Medicine
05.2011 - Current
Medical Assistant Program
PIMA Medical Institute
High School Diploma -
Washington High School
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