Yomayra Rodriguez
Allentown,PA
Summary
Dynamic Operations Manager and Picker/Packer enhancing operational efficiency and accuracy. Fluent in Spanish, I excel in customer service and data entry, significantly reducing fulfillment errors and boosting team performance through effective leadership and accountability.
Overview
9
9
years of professional experience
Work History
Picker/Packer
Iherb
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace. Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures. Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
Operations Manager
Encore Community Services
New York, NY
08.2013 - 02.2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Education
Criminal Justice -
Monroe College
Bronx, NYHigh School Diploma -
City College Academy of The Arts
New York, NY06.2013
Skills
- Bilingual (Fluent in writing, speaking and reading Spanish)
- Customer Service Experience
- Data entry experience
- Microsoft Word Expertise/ Emails and data entry expertise
Timeline
Operations Manager
Encore Community Services
08.2013 - 02.2022
Picker/Packer
Iherb
Criminal Justice -
Monroe College
High School Diploma -
City College Academy of The Arts