Yomayra Velasco
Queens,NY
Summary
Diligently served as a Room Attendant at Residence Inn Marriott, where I enhanced guest satisfaction by significantly reducing complaints through exceptional housekeeping and time management skills. Expert in laundry services and fostering positive guest experiences, I consistently maintained high cleanliness standards, demonstrating both hard and soft skills in dynamic environments.
Overview
9
9
years of professional experience
Work History
HHA /PCA
Caring Professional Home Healt
02.2018 - 10.2022
Production Worker
Fal Foods
09.2016 - 10.2017
Room Attendant
Residence Inn Marriott
10.2015 - 08.2016
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Room Attendant
Holiday Inn Express Hotel
08.2014 - 12.2014
Cleaner
Villa Restaurant Group
03.2023 - 12.2023
Education
Físico Mat -
Liceo Cardenal Spellman
Guayaquil - Ecuador 02.2008
Skills
- Laundry services
- Bathing Assistance
- Meal Preparation
- Errands Running
- Housekeeping tasks
- Personal Hygiene Assistance
Timeline
Cleaner
Villa Restaurant Group
03.2023 - 12.2023
HHA /PCA
Caring Professional Home Healt
02.2018 - 10.2022
Production Worker
Fal Foods
09.2016 - 10.2017
Room Attendant
Residence Inn Marriott
10.2015 - 08.2016
Room Attendant
Holiday Inn Express Hotel
08.2014 - 12.2014
Físico Mat -
Liceo Cardenal Spellman
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