Yomi Richard

• Provided exceptional customer service by taking orders accurately and delivering food in a timely manner.
• Handled customer concerns professionally and ensured satisfaction with the dining experience.
• Assisted with opening and closing procedures, including cleaning and restocking stations.

• Suggested menu items to customers based on their preferences.
• Took orders for food and beverages, accurately recorded them, and relayed to kitchen staff.
• Checked in with diners throughout the meal to ensure satisfaction.
• Cleared used dishes from tables during and after meals.
• Resolved customer complaints courteously and efficiently.
• Assisted other servers as needed, including setting up dining areas before shifts began.
• Brought food and drinks out to tables, ensuring accuracy of order.

• Directed strategic planning to develop and implement corporate goals, objectives, policies, and procedures.
• Developed action plans to ensure that all organizational objectives are met in a timely manner.
• Oversaw day-to-day operations of the company while coordinating with staff members.
• Negotiated contracts with vendors and suppliers to maximize cost savings for the organization.
• Established performance standards and monitored progress towards achieving them.
• Provided guidance to team members on project management principles and best practices.
• Monitored financial performance of the organization and initiated corrective actions as needed.
• Reviewed reports from departments to identify areas of improvement in operational efficiency.
• Ensured compliance with applicable laws, regulations, policies, and procedures related to business operations.
• Created strategies for increasing revenue streams by leveraging existing customer relationships.
• Managed external communications such as press releases, media interviews.
• Cultivated strong relationships with customers through periodic meetings and follow-ups.
• Identified potential risks associated with operations and developed mitigation strategies.
• Developed budgeting models used in forecasting future revenues and expenditures.
• Performed regular reviews of operational processes to reduce costs while maintaining quality standards.
• Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets.
• Used expertise to cultivate relationships with existing clients, develop new client relationships and win business.
• Contributed to professional development of client staff through effective training and mentorship.

• Developed and managed logistics strategies to improve the efficiency of operations.
• Monitored inventory levels and initiated re-stocking processes when necessary.
• Created reports to track shipment progress, delivery times, and costs associated with transport.
• Analyzed data to identify trends in customer demand and adjusted supply chain accordingly.
• Coordinated with suppliers to ensure timely deliveries of goods.
• Oversaw warehouse staff to ensure proper handling and storage of materials and products.
• Ensured compliance with government regulations related to freight forwarding activities.
• Resolved customer complaints related to shipping issues or delays in transit times.
• Organized distribution networks including trucking fleets, warehouses, and third-party vendors.
• Identified areas of improvement in existing logistics systems using data analytics tools.
• Collaborated with other departments to develop strategies that align with company objectives.
• Provided guidance on best practices for warehousing operations based on industry standards.
• Maintained relationships with key stakeholders like customers, suppliers, distributors.
• Assigned tasks and projects to team members based on their experience level and skillset.
• Reviewed invoices from carriers and vendors for accuracy prior to processing payments.
• Managed day-to-day operations related to receiving, storing, packing, shipping merchandise.